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Complaints to local authorities 39 10.2 Complaints to the NHS 40 10.3 Llais – a ‘citizens voice’ body that can support you to make a complaint 40 11 Short-term loan of equipment from the ... the voluntary sector 42 12.2 Buying equipment second-hand 43 12.3 Things to consider when choosing what to buy 43 12.4 VAT relief (exemption) on disability equipment 44 12.5 Reduced VAT rate of 5% for mobility
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Creating an age friendly Wales Picking up prescriptions • You can pick up a prescription on behalf of someone else. The prescription can be either electronic or a paper prescription. • Plan ahead where ... where possible to find out when the next prescription is due. If it can be ordered at least seven days beforehand this will help the pharmacist deal with urgent requests and queries. • You may need to take
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Stop Falling: Start Saving Lives and Money Introduction 2 What we want to achieve 3 What is currently happening to prevent falls 4 The cost of falls 5 The experiences of people in later life 6 Advice ... independence. A fall can hasten a move into residential care. After a hip fracture, 50 per cent of people can no longer live independently. The after-effects of even the most minor fall can be catastrophic
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complement the existing advocacy providers across Wales. HOPE will engage with communities who can guide us to make sure the service we provide is right for the needs of older people and carers in ... concerns or don’t have the confidence to speak up about what they really need. This project will help shine a light on their needs and aspirations so they can live a more fulfilling and dignified later life.
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businesses understand the demographic changes, concerns about the law and misconceived stereotypes can create barriers for older workers. This joint initiative between the Recruitment & Employment Confederation ... individual as “too experienced”, “overqualified” or “out of touch” – instead explain to clients what an individual may be able to bring to the job. • Provide information, advice and training to recruitment
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Universal Credit, a means-tested benefit for people under State Pension age (currently 66 years). This can also affect people aged over 66 if they have a partner under 66. It includes information about how ... reviewed annually and uprated in April, but rules and figures can change during the year. The rules for claiming Universal Credit have changed many times since its introduction and continue to be amended regularly
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diagnosis of dementia and their families. Key points and recommendations Age UK’s detailed comments can be seen in the NICE proforma below. Key points from our response include: Supporting the stronger ... integrated care within the scope of the guideline. 4 3 6 17 While we understand that elements of what constitute good postdiagnosis support may be scattered throughout different sections of the guideline
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significant improvement in processing applications, as the CIW and HIW report found that the length of time taken to process DoLS applications was poor, suggesting that supervisory bodies were unable to assure ... being breached by being deprived of their liberty unlawfully.3 A plan is needed on how the backlog can be addressed, which should take into account the number of Approved Mental Capacity Professionals (AMCPs)
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discrimination law), would be ineligible for the right to request flexible working and to request time off for training, and would not qualify for redundancy payments. This would be voluntary for existing ... is essential – without this, employees will be at the mercy of employers who can decide what ‘reasonable’ means and at what value to buy back the shares at a later date (e.g. when the employee leaves the
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should be supplemented by knowledge of individual experiences of service users. Experts by Experience can make a great contribution to gathering this intelligence from the ground but they need to be supported ... assessment of the quality of a service should always be judged on evidence-based standards and not on what is achievable within a particular financial allocation. Age UK believes there should be further
