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  1. ENGLISH Advocacy Newsletter Extra May 2020.pdf

    Check in and Chat Service The service continues to provide some reassurances to older people, answer basic queries and link people to local services and support during the Coronavirus outbreak. We ... We have all been advised to self-isolate as much as possible to help protect us from the virus. This is particularly important for people over 70 and those with underlying health conditions because they

  2. Clare Lucas.pdf

    stthomastraining.co.uk The Liberty Protection Safeguards – An overview of the changes for 2020 Clare Lucas St Thomas Training www.stthomastraining.co.uk The road to the LPS …  2004 – Bournewood judgment: the rejection ... liberty www.stthomastraining.co.uk The “Acid Test” P v Cheshire West & Chester Council, P & Q v Surrey CC [2014] UKSC19 Constant / continuous supervision & control Not free to leave www.stthomastraining.co

  3. IG23.pdf

    AgeUKIG23 What to do if you need care and support at home. Getting help at home. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining ... affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear from you to provide relatable examples that benefit others. Email your story to stories@ageuk

  4. Advocacy Services in Torfaen.pdf

    Advocacy Services in Torfaen In addition to the services above, the MCA, MHA and SSWB Acts set out statutory rights to advocacy. If they apply, you may also choose from the services below. Dementia Children Community ... under the mental health act, under guardianship or subject to a community treatment order or in hospital informally receiving treatment for their mental health? If so, they have a legal right to an IMHA

  5. know_your_energy_rights.pdf

    3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... like to be done to fix it. Remember: • Try not to get emotional and keep your anger in check - you can be assertive without being aggressive; • Don’t be embarrassed – it’s your right to complain if you’re

  6. Carers Guide (Eng) Nov 22.pdf

    Wales Contents Introduction to Age Cymru’s Carers Project 3 Identifying and supporting older unpaid carers in Wales 4 Your rights 5 Carers needs assessment 6 Should I talk to my GP? 8 Benefits and financial ... support 11 Help with Council Tax 13 Working carers 16 Complaints 17 NHS Service 20 Organisations to support you 22 • National organisations 22 • North Wales 25 • Mid Wales 28 • West Wales 31

  7. Information, Advice and Advocacy policy statement - May 2021.docx

    advice is essential for older people. Factually accurate and impartial information and advice help us to make informed decisions, plan ahead, access services and entitlements and contribute to society ... society. Advocacy services are essential to ensure that every older person has a voice and receives the support they need.T he Social Services and Well-being (Wales) Act 2014 places statutory duties upon local

  8. RB_July15_Dementia Friendly Programme - Final Evaluation Report.pdf

    fit as a fiddle is a programme run by Age UK and funded by the Big Lottery Fund as part of the Wellbeing programme www.ageuk.org.uk www.fitasaf iddle.org.uk ... ............................................................................................ 8 3. The Dementia Friendly programme ......................................................................

  9. Dementia Friendly Programme - Final Evaluation Report (July 2015).pdf

    fit as a fiddle is a programme run by Age UK and funded by the Big Lottery Fund as part of the Wellbeing programme www.ageuk.org.uk www.fitasaf iddle.org.uk ... ............................................................................................ 8 3. The Dementia Friendly programme ......................................................................

  10. RB_April16_age_friendly_banking_infographic.pdf

    Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches ... providing the solution sought by the customer. Branches, cards, machines, apps and processes designed to be age-friendly, taking account of age-related perceptual and motor issues. New technology to be tested

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