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........................................................................................... 3 1.1 What we did........................................................................................... ... for older and disabled people with improvements to services. 3 1. Introduction Being able to get out and about is critical to the wellbeing of older people. Whether it is being able to go shopping, visit
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Government expects that most people will choose to do so. If people are not on line there will be other ways of accessing the service through what is described as ‘assisted digital’ support. The same digital ... services. These are: researching and checking what users need, designing and testing a prototype system, starting to deliver the service publically, and then live running. The first 25 digital services for individuals
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our Chairman 6 Message from our Chief Executive 8 Trustees’ Report How we raised our money 10 How we spent our money 12 Our progress 14 Our people 20 Strategic report 22 Corporate governance 30 Independent ... effectiveness of Age UK Our ambitions set out the outcomes we would like to see for all older people. We want everyone in later life to: • Have enough money • Enjoy life and feel well • Receive high-quality
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responded to the consultation 5 Changing society’s attitudes to older people 6 Who we care for 8 What standards of care do older people have a right to expect? 9 ‘Always’ events – the foundations of ... receiving care continues to grow. Alongside the consistent application of good practice and the rooting out of poor care, we need a major cultural shift in the way the system thinks about dignity, to ensure
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advocacy as a principle to support effective care and support. • Share a common understanding of what advocacy is and the particular role of independent professional advocacy. • Make the advocacy offer ... It recognises that self-advocacy – whereby people, perhaps with encouragement and support, speak out and act on their own behalf. The spectrum of advocacy is illustrated within the Framework document
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life. We welcome this consultation and are broadly supportive of the proposed measures. Below we set out our key points, and respond to selected questions from the consultation paper. Key points 1. Loneliness ... reporting is unlikely to result in adequate support or recovery of their money. 7. We support limiting the statutory right to transfer out of pension schemes. The suggested alternatives do not offer strong
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should only use the first method when you are starting an application for a new grant. Login page: If you haven’t already got an account, click the ‘New applicant’ link and you’ll be taken through the ... passowrd. v1.4 - July 2018 Age UK Grant Management System Forgotten Passwords and locked accounts If you have forgotten your password or have a locked account, you can request a new password by clicking
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should only use the first method when you are starting an application for a new grant. Login page: If you haven’t already got an account, click the ‘New applicant’ link and you’ll be taken through the ... passowrd. v1.4 - July 2018 Age UK Grant Management System Forgotten Passwords and locked accounts If you have forgotten your password or have a locked account, you can request a new password by clicking
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– an evidence review By: Jo Moriarty and Jill Manthorpe A report of research carried out by the Social Care Workforce Research Unit at King’s College London Research Report 2 ... Duty The public sector equality duty requires public bodies to consider all individuals when carrying out their day to day work – in shaping policy, in delivering services and in relation to their own employees
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help but I don’t know how to go about it or what will happen next • I am not able to say what matters to me especially when lots of people are telling me what would be best for me. • I need someone independent ... to get my point across • I struggle to get people to listen to my views, my wishes and my feelings What difference did an advocate make? “ My advocate was the only person who listened to me and only me
