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the company as soon as you can. Explain the problem and what you would like to be done to fix it. Remember: • Try not to get emotional and keep your anger in check - you can be assertive without being ... website. If not, you can ask what the process is either by phone or letter. Alternatively, you could take to Twitter or Facebook. Our research tells us that nearly a third (31%) of people who escalate a complaint
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round to making your will yet, or maybe you’ve deliberately put it off – but while it can seem daunting, the process can actually be quite simple. “I recently changed my will because I have a lovely new granddaughter ... contact Age NI for their version of the guide. Next steps. When it comes to legal matters, knowing more can help you feel more in control. If you want more detailed information about anything mentioned in this
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more responsibility to councils in England to support older people with care needs – including people who, under the current system, would be supported through AA. This will protect existing claimants, so ... and important system of support that promotes and often sustains their independence. While there can be advantages in delivering some types of support at a local level we do not believe this is the case
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you. Who can comment, compliment or complain? This procedure can be used by any person or organisation to make a comment, compliment or complaint about Age Cymru, its services or staff. What can the comment ... comment, compliment or complaint be about? Comments, compliments and complaints can cover any aspect of the work of Age Cymru, including: any activity undertaken by Age Cymru any service provided by Age
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you are currently in a position to fully self-fund as – although you can more or less choose whichever home you wish (provided it can meet your care needs) – there could be implications at a later date ... Note: the capital limit Further information on the capital limit and its effect on care home funding can be found within this factsheet below, in section 3. Alternatively, for more detailed, overarching,
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in older age – Older refugees and asylum seekers Refugees and Asylum seekers A refugee is a person who, ‘owing to a well-founded fear of being persecuted for reasons of race, religion, nationality, membership ... opinion, is outside the country of their nationality (or habitual residence, where stateless) and who is unable or, owing to such a fear, is unwilling to avail themselves of the protection of that country’
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participants said about the project: ‘It gets you out of the house. You have to do that because you can feel a bit lost at times. You feel more confident if you are part of something.’ ‘The Age UK support ... at finding things that I would like.’ ‘To meet new people – we hoped to get to talk to new people who live round this area. It’s all about meeting people and a bit of a natter. As you get older it is harder
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would like to know more about the older people who will benefit from the Celebration? For example, are you targeting people with particular needs or who will be particularly vulnerable in winter? 4 .How ... are required to acknowledge receipt of the grant and the conditions attached to it before payment can be released. All successful applicants are required to submit a report on the project and expenditure
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genuine opportunity to reform the scheme to ensure that it reaches far more older people on low incomes who are living in cold homes. Do this by: Target low income households, not just the fuel poor Carry ... health issues and her son has Asperger’s syndrome. Neither is able to work due to ill health. Lynne claims a number of benefits, including Disability Living Allowance, Housing Benefit and Council Tax rebate
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to ensure older people in developing countries have secure incomes and good health, and help them claim their rights and overcome discrimination. We also provide emergency relief, supporting older people ... in later life can enjoy life and feel well. We are local, national and international Your money Everyone in later life has enough money. Your health and care Everyone in later life can receive high quality
