Information and Advice for Older People Evidence Review This evidence review is part of a series produced by Age UK, in order to provide evidence to underpin decision-making for people involved in commissioning ... Evidence Review 1 Key messages 3 1 Definitions 4 2 Policy context 7 3 The need for information and advice 14 4 Addressing the need for information and advice 19 5 Examples of information and advice
Acknowledgements We gratefully acknowledge the help of Dan Philo, Senior Data Manager at Natcen for the sharing of datasets. Our thanks also go to Chris Curry, Director of the Pensions Policy Institute, for reviewing ... indebted to the people who participated in our qualitative research, who shared their experiences, thoughts, strengths, and fears. They brought life to our analysis Age UK Research The Research
the system for NHS complaints in Wales 8 3.1 The ‘Putting Things Right’ guidance (version ... effective complaint 15 3.7 Support to help you raise concerns or make a complaint – the role of Llais, including their advocacy services 16 3.8 Support to help you raise concerns or make
in rural England Age UK is a charity that aims to improve later life for everyone through our information and advice, services, campaigns, products, training and research. In the UK we work closely with ... with our partners Age Scotland, Age NI, Age Cymru and the many local Age UKs and older people’s groups. We provide services at a local and national level including information and advice that reaches some
of domestic abuse The Change That Lasts Ask Me project was developed in partnership between Women’s Aid Federation of England and Welsh Women’sAid. Funded by: In partnership with: The ask me scheme… …aims ... …aims tobreak the silence about domestic abuse within a community, and remove the barriers that make it hard for survivors to tell others about their experiences. Where did the idea for Change That Lasts
energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like to be done to fix it. Remember: ... • Admit your part in the problem if you have any fault; and • Deal with one complaint at a time; ensure what you say is clear and fair. Make a note of any contact you have with the company, including dates
Professional Advocacy for Adults under the Social Services and Well-being (Wales) Act 2014 A Framework and Toolkit Ministerial Foreword I am pleased to be able to introduce the National Framework for Commissioning ... for individuals is a key principle of Welsh Government and this is clearly reflected in the recent legislation and policy we have introduced. In 2016 Age Cymru was awarded funding from the Sustainable Social
the Renting Homes (Wales) Act 2016 4 3 Introduction – the private rented sector 7 4 Welsh Government information on renting a home 8 5 Where to find private rented accommodation 9 6 Viewing the property ... it is suitable 9 7 Types of occupation contracts 11 7.1 Standard occupation contracts 11 7.2 Secure occupation contracts (rare in the private
Healthy Ageing Evidence Review This evidence review is part of a series produced by Age UK, in order to provide evidence to underpin decision-making for people involved in commissioning, service development ... 1Healthy Ageing Evidence Review Key messages 3 1 Policy context 4 2 Definition of healthy ageing 6 3 The need for healthy ageing services 8 4 What kind of factors and approaches address these issues? 14 5
Later life in a digital world Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every ... people every year, providing support, companionship and advice for older people who need it most. The Age UK network includes Age UK, Age Cymru, Age NI and Age Scotland and around 165 local Age UK partners