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  1. Supporting you to be heard leaflet (ew5).pdf

    don’t understand the information people give me about my care and support • I think I might need help but I don’t know how to go about it or what will happen next • I am not able to say what matters ... especially when lots of people are telling me what would be best for me. • I need someone independent to help me say how I feel • Sometimes I struggle to remember information, which means that making choices

  2. annual_review_2014_2015.pdf

    lives, to big moments that influence major change that benefits everyone – they all show how Age UK helps people to love later life. Our vital work is shaped by five ambitions which are driven by the priorities ... priorities that people in later life tell us matter to them – money, wellbeing, health and care, home and community. The moments demonstrate our work in all of these areas, but also show how our millions

  3. Spring 2024 - English.pdf

    with either relentless rain or cold weather, sometimes at the same time, spring has finally arrived. And even if the weather isn’t improving much at least the days are getting longer and the daffodils have ... and work. It’s also helped us to inform and influence key decision makers and helped shape our own policies and campaigns, so they reflect your priorities. And if you’d like to help us campaign directly

  4. Falls prevention school resource - Key stage 2.pdf

    older people, and the people around them can do to reduce the risks. This resource is designed to help children think about falling over, the impact that this could have on people, how they can support ... this resource. The list below includes key hazards that could cause someone to fall over in their home, and how to set the item up in the ‘incident scene’. Not all items need to be included, this list

  5. FS44w.pdf

    Trusts 7 2.3 Community Health Councils (or from April 2023, the Citizen Voice Body) 7 3 Getting help when feeling unwell 8 3.1 Speaking to your GP 8 3.2 Your local pharmacy service 9 3.3 NHS 111 Wales ... appointments and home visits) 11 5.1 Registering with a practice 11 5.2 Registering with a practice if you live in a care home 12 5.3 Home visits 13 5.4 Making and attending an appointment

  6. Being scam aware.pdf

    this time there are a number of scams circulating. Please be scam aware and follow our tips below to help the person you’re supporting to stay safe. Encourage them to: • Be sceptical if they receive an email ... about saying no and putting the phone down on strangers who might phone them. Phone scams You could help the person you’re supporting to be aware of phone scams. It might be a scam if: • They’re asked to

  7. 2024- Why are we waiting Report v2.pdf

    who have been struggling since the cost of living crisis who are just above the cusp of financial help and those that are struggling to understand charging arrangements for social care services. Conclusions ... term funding arrangements mean edge of care services and lower-level support services continue to be at risk. 7. Poor advice on charging from some local authority social services, and the complexities of

  8. What matters to you.pdf

    is anonymous but if you want us to contact you about the survey you can include your contact details at the end of the survey. Thank you for your support in completing this survey. A. Communication A1. How ... apply) e TV news e Radio e Facebook e Twitter e National newspaper e Local newspaper e WhatsApp e Face to face services e Telephone helpline e Local notice board/community centre e Online search engine (e

  9. Improving Assisted Travel - January 2018.pdf

    Objectives.1 We would also wish to highlight accessibility issues at railway stations and on board trains: Accessibility problems at some railway stations include physical barriers such as stairs to platforms ... feasible, lifts should be available at all stations to enable passengers to cross from one platform to another. We believe that accessible drop-off points should be available at the station entrance, and that

  10. FS35.pdf

    Age Cymru Advice 0300 303 44 98 www.agecymru.org.uk Factsheet 35w  July 2023 Renting your home in Wales – rights or problems regarding your rent Factsheet 35w  July 2023 ... changes in Wales and new terminology regarding housing law 5 2.1 The Renting Homes (Wales) Act 2016 5 3 Your rights regarding rent – occupation contracts in the

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