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positive way, that services can distinguish themselves. What most lesbian, gay, bisexual and trans people want is simply to be respected for who they are – equal to heterosexuals and non-trans individuals, but ... in which people can feel safe to be open about who they are – on their own terms, if and when they want to. LGBT identities 8 Coming out When did you ‘come out’? The expression ‘coming out’ is used to describe
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that few will have ever been inside a care home and none will have been into one during COVID. We want them to enjoy their time with you and it is important to recognise that they may find certain aspects
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we’ll put you at the heart of the situation, taking care to understand what matters to you, what you want to achieve and creating a plan with you, to help you achieve your goals. How we treat you. We follow
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will put you at the heart of the situation, taking care to understand what matters to you, what you want to achieve and creating a plan with you, to help you achieve your goals. How we treat you. We follow
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actually switching for disengaged customers could represent progress. To enable people of all ages who want to switch to do so, we have proposed an additional principle to the Government (BIS): Consumers should
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– Benjamin Franklin Preparing for retirement is a journey. As with any journey, knowing where you want to go and where you are today are critical reference points; this allows you to plan how to get there
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lives, is a rich seam of energy for any AFM project. Ü It’s about me and better for everyone: I don’t want to get involved in the debates about ‘what’s good for older people is good for the whole community’ ... also think about how we can effectively disseminate the findings to the people and organisations we want to influence, and how the findings can be presented and shared with different groups, and, most importantly
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two surveys focused on experiences during the Covid-19 pandemic lockdowns. Through this survey we want to gather the current experiences of people aged 50 or over in Wales in the ongoing pandemic and what
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became wary about going out and doing jobs around the house. ‘Then Alison, the warden, asked me if I wanted to join the weekly seated exercise programme run by our local Age UK in the communal lounge. I knew ... UK Advice, and in Wales, contact Age Cymru Advice (page 33). 28 Getting a home safety check We all want to be safe, especially when we’re in our own homes. Contact your local council to find out if it offers
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is that whilst closer working between CQC and NHS Improvement is thoroughly welcome, we would not want this to lead to any dilution of our system’s assessment and regulation of quality, or to any weakening
