impact on pensions, fuel prices and the cost of public services. “I worry about prices rising, council tax increases and cuts to public services. I worry about all the public toilets being shut. How can you ... house repairs eg. roof leaks, recent malfunction of gas fire, etc. Also not knowing who to ask for advice.” Some people told us that they needed help with maintaining their garden but had problems in finding
protection requirements and not using the information beyond its stated purpose. If you require further advice or support please contact the Age UK Research Team DO YOU HAVE AN AIM OR SET OF AIMS FOR THE SERVICE
Welsh Government should work with outreach workers in BME communities where access to information and advice is low and where older people may speak English as a second language. In order to avoid confusion
increasing exclusion amongst older people. Technology can offer a vital portal to information and advice for older people but access and take-up remains low amongst older age groups. The National Survey
your volunteer coordinator • Never promise secrecy • Don’t put yourself at risk by offering personal advice or investigating concerns yourself • Don’t share information or concerns outside the organisation
ar gyfer Taliadau Tanwydd Gaeaf. • Tudalen 17, 18, 19 a 24: Nid yw’r gwasanaeth Speakeasy Energy Advice ar gael mwyach. • Tudalen 18: Y cynllun Nest - yn ogystal â’r meini prawf cymhwyso presennol Nest
database and we will not share your details with any organisations unless required by law. Age Cymru Advice: 08000 223 444 C.A.L.L: 0800 132 737 Cruse: 0808 808 1677 If you need any further support please
people in Wales through our influencing and campaigning, through free, high quality information and advice and through a range of services available in our local communities. 2. What are we marketing? We
for my health.’ Creating an age friendly Wales Visit www.agecymru.org.uk/ stw or contact Age Cymru Advice 08000 223 444 for more information Peidiwch â bod yn oer y gaeaf hwn Cadwch yn iach a chynnes yn
your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear from you to provide relatable examples that benefit others. Email ... prepared by Age UK and contains general advice only, it should not be relied on as a basis for any decision or action and cannot be used as a substitute for professional advice. Neither Age UK nor any of its subsidiary