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  1. Assist and Connect Volunteer Role Description.pdf

    Community Assistance Programme provides practical help and emotional support to older people through this volunteer led project, so that they may participate and connect to their community with the support of ... raise confidence and increase awareness of available support. The project provides two services: • Assist and Connect - a community based, face to face support service • Listen and Connect - a remote

  2. Equalities and diversity monitoring form.docx

    ConfidenceEQUALITIES AND DIVERSITY MONITORING FORM Age Cymru is strongly committed to equality and diversity. This commitment is fundamental to the achievement of Age Cymru’s vision and objectives. So that ... that we can measure how far we are succeeding in promoting equality and diversity, we would be grateful if you would complete this fully anonymised monitoring form. The information gained from this form

  3. RB_Oct12_Sheltered_And_Retirement_Housing.pdf

    Making it Work for Us A residents’ inquiry into sheltered and retirement housing 1 Acknowledgements 3 Executive summary 4 Key recommendations 5 Introduction 7 What is this inquiry? 7 Definitions 8 Background ... retirement housing matter? 9 How did the inquiry work? 9 Recent reports and guidance on retirement housing 10 About this report 11 Legal advice and advocacy 13 Complaints 13 Access to advice 16 The ‘Right to Manage’

  4. RB_Nov16_Work_and_Health_Programme.pdf

    the Work and Health Programme 2 Contents 1. Introduction .............................................................................................................. 3 2. Key points and recommendations ... address this failing? ............................................................ 10 4. Disability and health ...........................................................................................

  5. Information and Guidance Officer JD.pdf

    Page 1 of 3 Role Description Job Title: Information and Guidance Officer Location: Cardiff Contractual Status of Role: Full time, 35 hours per week Job Title of Line Manager: Service Manager (ACAL) ... accurate, impartial and comprehensive information and guidance by telephone, email or letter to enquirers to Age Cymru Advice. Main Responsibilities: • Providing relevant general information and guidance to

  6. RB_Sept14_Ethnicity_and_occupational_pension.pdf

    Ethnicity and occupational pension membership in the UK Athina Vlachantoni, Zhixin Frank Feng, Maria Evandrou and Jane Falkingham Reflecting a relatively low-value ... less likely to benefit from such pensions and are more likely to face poverty in later life, as a result of the interaction of their labour market participation and pension membership patterns. Using data

  7. report_of_trustees_and_annual_accounts_2012_2013.pdf

    Report of Trustees and Annual Accounts 2012/13 Improving later life. Today and tomorrow. About Age UK Age UK has a vision of a world where older people flourish. We are here to stand up for the 14 million ... million people in the UK and 846 million people internationally who have now reached later life, but also to speak for the long-term interests of every one of us, working to ensure that experiences of ageing

  8. report_of_trustees_and_annual_accounts_2011_2012.pdf

    Report of Trustees and Annual Accounts 2011/12 Improving later life Together We all want the best possible later life for our families, our friends and ourselves. With your help, we can change lives ... lives. Together. 1 Funding and finance Corporate governance Auditors’ report and accountsImproving later life Independent auditors’ report to the members of Age UK 59 Age UK 87 Professional advisers 88 Corporate

  9. Listen and Connect Role description English.pdf

    Listen and Connect Volunteer is to: Empathetically listen to callers and where necessary, signpost them at their request Talk to callers being non-judgemental, confidential and compassionate; and explore ... with time and space to listen to their stories and concerns, and offer reflection and support to help them find their own way forward Work from the comfort of your own home Provide resources and information

  10. Comments compliments and complaints procedure (2).pdf

    1 Age Cymru comments, compliments and complaints procedure Who can comment, compliment or complain? This procedure can be used by any person or organisation to make a comment, compliment or complaint ... services or staffi. What can the comment, compliment or complaint be about? Comments, compliments and complaints can cover any aspect of the work of Age Cymru, including: • any activity undertaken by

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