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  1. CRS_Dec15_BIS_switching_principles.pdf

    House 1-6 Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered ... Department for Business, Innovation and Skills published a call for evidence on consumer switching in energy, telecoms and banking. Introduction Age UK is the country's largest charity dedicated to helping

  2. Age Cymru HOPE Infographic report 2021-22 E FINAL.pdf

    little palace and hopefully, it can now become that again”. Mrs KK had received a large bill from an energy supplier and wanted to find out why this bill was outstanding, as a direct debit had been set up ... didn’t understand why she was being charged. Our HOPE Independent Volunteer Advocate contacted the energy supplier who provided Mrs KK with information about the bill. After understanding why she being charged

  3. IG10.pdf

    joining our Readers’ Panel. You don’t need any specialist knowledge at all. Join our Readers’ Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this ... including social care, housing, benefits, legal affairs and health. Find these resources on our website at www.ageuk.org.uk/publications or call the Age UK Advice Line free on 0800 169 65 65 to order printed copies

  4. Utilities.pdf

    an age friendly Wales Utilities The person you’re helping may need support with paying for their energy or accessing emergency support during this time. Some guidance is below: Emergency measures were ... credit meters will be completely suspended. The person you’re supporting may need to top up their energy supply account. It’s recommended that: • Smart meter customers should be able to top-up remotely

  5. RB_Feb16_Older_people_and_power_loss_floods_and_storms.pdf

    Government recognises that our changing climate poses a growing threat to particular groups. The energy and financial services industries are developing a more nuanced understanding of ‘vulnerability’ ... been helping people sign up to their energy distributor’s Priority Services Register to receive additional help in a power cut, supported by Scottish and Southern Energy Power Distribution and UK Power Networks

  6. RB_Feb16_Are_We_Ready_For_The_Next_Crisis.pdf

    Government recognises that our changing climate poses a growing threat to particular groups. The energy and financial services industries are developing a more nuanced understanding of ‘vulnerability’ ... been helping people sign up to their energy distributor’s Priority Services Register to receive additional help in a power cut, supported by Scottish and Southern Energy Power Distribution and UK Power Networks

  7. Age Cymru Activity Cards_cARTrefu_Intro_E.pdf

    their own pace • Mornings are often the best time for creative activities as residents have more energy • Remember to have fun! • Start small and let your sessions grow • Try to have two staff members ... websites we’ve found useful: • www.hub.careinspectorate.com/ improvement/arts-in-care • www.aliveactivities.org/resources • www.timeslips.org • www.ageofcreativity.co.uk • www.myhomelife.org.uk Keep in touch

  8. Tai chi Qigong

    is a discipline that involves the mind, breath and movement to create a calm, natural balance of energy. It helps to loosen and strengthens joints and muscles, rejuvenates body, mind and spirit, improves

  9. Information and advice

    Attorney, Housing, Scams, Work and Learning, Retirement, Health, Physical Activity, Money, Saving Energy, Home and Community, Travel and Lifestyle. If you want to talk to someone directly, in Welsh or English

  10. Various housing issues

    can you live there all year round? What are the energy supply arrangements? Some park homes can be expensive to heat and you may have to buy your energy from the site owners. Is there a site manager to

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