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  1. Staying safe online

    take place when criminals use the internet to try to con people into giving them money or their personal information. It’s estimated that £670 million is lost every year by victims of the most common online ...  Criminals can then use this to take control of your computer, or the virus may scan your computer for personal information. It can also slow your computer down, send out spam email or delete files. You may even

  2. HOPE Independent Volunteer Advocate role description - final - updated Dec22.pdf

    Helping others participate and engage (HOPE) heard and to achieve their personal aspirations and goals. Within this role you’ll support people with their issues or concerns and ultimately empower them ... them to be able to resolve similar issues themselves in the future. Together you’ll develop a personal action plan and work to achieve their aspirations.  Engage with others so they feel involved and supported

  3. Winter 2022 Newsletter web.pdf

    and sides will help to keep your feet warm and comfortable. Wearing fingerless gloves, or arm and wrist warmers can also help to keep you warm and comfortable. However, when you venture out make sure you ... activated lights which last longer and don’t pose the risk of flames. Make sure you have a working smoke alarm and a carbon monoxide detector. Get into the habit of testing them weekly. They are only useful if

  4. Workplace pensions

    contributions. There are two main types of workplace pension schemes: Occupational pensions Group personal pensions Occupational pensions Employers set up occupational pension schemes to provide pensions ... they are still common across much of the public sector. Group personal pensions Your employer chooses a pension provider to run a group personal pension scheme, but your pension is an individual contract

  5. Problems with a care home

    relative lives in. You may be concerned about things such as cleanliness of the home, the quality of personal care, or staff behaviour. Our factsheet provides detailed information on how to make a complaint

  6. Fundraising charter

    sure we would never knock on people's doors in order to ask for donations and we'll never sell your personal information to other organisations. Our fundraising charter Should you have any cause for concern

  7. Being scam aware.pdf

    there are a number of scams circulating. Please be scam aware and follow our tips below to help the person you’re supporting to stay safe. Encourage them to: • Be sceptical if they receive an email, text ... WhatsApp message about the Coronavirus, and never click on any attachments or links. • Never provide personal data such as their full name, address, date of birth, bank details or pin numbers – scammers can

  8. IL7.pdf

    do in your home to prevent them. Get a smoke alarm and check that it works It’s vital to have at least one smoke alarm on every floor of your home. Alarms should bear the British Standard number BS 5446 ... fitting, testing or cleaning your alarms, as standing on a chair is less stable and could cause you to fall. Change the battery at least once a year or get a long-life alarm that can last between seven and

  9. 17 Care home volunteer code of conduct (1).pdf

    applies to all care home volunteers registered with Age Cymru. Policy statement Professional and personal behaviour of volunteers include: • Manner in which volunteers perform their duties • Respect for ... Supervisor Signed: ………………………………………………. (volunteer) Date………………………. 2 Professional and personal behaviour of volunteers. Our behaviour and actions can easily be misinterpreted. We’re all limited

  10. Paying for goods.pdf

    Cardiff CF24 5TD. ©2021 Age Cymru. Creating an age friendly Wales Paying for goods and services The person you’re supporting will need to consider how to access their cash or to pay for goods and services ... to access funds to pay for shopping/goods. To help reduce this anxiety you should; • Provide the person you’re supporting with a receipt for any purchases made for them, and leave it in the bottom of the

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