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  1. age-cymru-advice-how-can-we-help-booklet---welsh.pdf

    Cyngor Age Cymru: Sut allwn ni helpu? Creu Cymru oed gyfeillgar Age Cymru ydym ni. Age Cymru yw’r elusen arweiniol ar gyfer pobl hŷn yng Nghymru. Rydym yn ymgyrchu, ymchwilio achodi arian, i sicrhau ein bod yn creu bywyd gwell i bobl hŷn. Rydym yn sicrhau bod lleisiau pobl hŷn yn cael eu clywed, rydym yn herio ac yn newid agweddau, rydym yn brwydro yn erbyn gwahaniaethu lle bynnag y daw i’n

  2. Accessing help for other.pdf

    issues As a ‘Friend’ you can let the person you’re supporting know that they should seek medical care when they need it and not be put off by the coronavirus pandemic. Anyone who delays seeking treatment ... at risk. The person you’re supporting can access medical help: • Online: https://111.wales.nhs.uk/ (for help and advice) • Phone: 111 (if symptoms get worse) • Phone: 999 (if someone’s life is at risk) GP

  3. Helping School- Age Children Family and Grand Parents Talk About Falls Risks_.pdf

    Keep yourself Safe and Well Talking to eachother is the best thing we can do if falling over and doing ourselves harm is a worry. Don’t delay, talk today! Care & Repair Cymru CWTSH CUDDLE Helping School- ... About Falls Risks. Gramps: Thank you for caring about me, and yes, I don’t keep as active as I used to. If you help me keep active, I can keep myself strong and playing with you is great fun. You’re

  4. Gift box appeal wording for the website.docx

    really excited to be launching our Gift Box Appeal 🤶🎅🎄We’re appealing to you to fill a wrapped shoe box with gifts in our aim to help make this Christmas a little brighter. Christmas can be a lonely time ... many older people who have no close family to visit over the festive period, we hope that having a gift to open may make a huge difference. Your amazing gift boxes will be delivered to either a care home

  5. Listen and Connect Role description English.pdf

    The primary role of a Listen and Connect Volunteer is to: Empathetically listen to callers and where necessary, signpost them at their request Talk to callers being non-judgemental, confidential and compassionate; ... explore the issues that are important to them Provide our clients with time and space to listen to their stories and concerns, and offer reflection and support to help them find their own way forward Work

  6. Supporting you to be heard leaflet (ew5).pdf

    information people give me about my care and support • I think I might need help but I don’t know how to go about it or what will happen next • I am not able to say what matters to me especially when lots ... lots of people are telling me what would be best for me. • I need someone independent to help me say how I feel • Sometimes I struggle to remember information, which means that making choices is really

  7. Being scam aware.pdf

    scams circulating. Please be scam aware and follow our tips below to help the person you’re supporting to stay safe. Encourage them to: • Be sceptical if they receive an email, text or WhatsApp message ... such as their full name, address, date of birth, bank details or pin numbers – scammers can use this information to steal their identity. • Not be pressured into donating money and never make donations by

  8. Age Cymru Hope Project FAQs + QPM ENGLISH.pdf

    intended to provide answers to questions from the stakeholders we’re working with. The answers are not necessarily exhaustive and if you have further queries or questions please don’t hesitate to get in ... in touch. Contact details can be found at the end of this document. 1.How is HOPE funded? HOPE is funded by Welsh Government under the Sustainable Social Services Grant until the end of March 2025. 2.What

  9. BT’s Digital Switchover – Q & A

    people in recent months.  We took the questions to BT and attached their responses underneath each question.   Will call blockers, used to prevent scammers from contacting older people, still ...     Some people reported being switched to the digital system without prior notice.   BT uses an automated system that requires their customers to provide permission before they are switched. 

  10. Angela Airey

    We'd like to introduce you to some of our amazing volunteers who help make a difference to the lives of older people in Wales.

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