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  1. WASP Banking Protocol and Take 5 slides.pdf

    Presentation Title 01 July 2017 BANKING PROTOCOL • The Banking Protocol was developed in response to a significant increase in vulnerable adults becoming a victim of a scam or fraud. • The Banking Protocol is ... victim support and was rolled out in a phased approach, starting with the Metropolitan Police and London branches in October 2016 and is now live across all 43 police forces in the UK. • The key aims of this

  2. RB_2016_Testing_Promising_Approaches_to_Reducing_Loneliness_Report.pdf

    Learnings of Age UK’s Loneliness Pilot. 2 Foreword Many people experience loneliness at some point in their lives. For some it may be short-lived whilst for others it can become long term. It can have ... best ways to reach and truly engage older people who are lonely: being eyes and ears on the ground and in communities; exploring the sorts of conversations needed to enable someone who is lonely to get help

  3. About HOPE

    then fully training and supporting project volunteers. HOPE aims to support people at an early stage in their issues or concerns to prevent them slipping into crisis. We want to help people to get the help ... access to services. HOPE delivers independent advocacy for older people (50+) and carers across Wales. HOPE staff and volunteers also engage with communities who can guide us to make sure the service we provide

  4. fit for the future project - Final Evaluation Report (July 2015).pdf

    ........................................................................ 65 7.Involving volunteers in fit for the future ........................................................................... 71 8 ... information. The authors are also grateful to all those involved in the fit for the future programme who generously gave their time to participate in the research, including the older people who participated

  5. IG15.pdf

    bowel problems. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ Panel. You don’t need any specialist knowledge at all. ... www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear from you to provide

  6. Carers Rights A4 English.pdf

    the right to: • receive information, advice and assistance from your Local Authority about support services like practical help at home, support groups near you, or counselling to help deal with stress. • ... or arrange respite care to give you a break. • have your views taken into consideration by social services when they’re deciding how best to meet the needs of the person you care for. If your needs as a

  7. Age Cymru Advocacy Counts 8 E FINAL.pdf

    Counts 8 A review of advocacy services for adults in Wales with a particular focus on older people Contents 1. Executive Summary 3 2. A review of advocacy services for adults in Wales 4 with a particular ... Advocacy Counts 7 5 Number of services and people supported 6 Advocacy staff and volunteers 6 Advocacy services funded specifically for older people in Wales 7 Advocacy services for a wider client group but

  8. Save on water bills

    is capped at a lower amount, regardless of how much water you use. The Priority Services Register   is a free service provided by utility suppliers to help older and vulnerable customers.  Examples ... Examples of the assistance you could get include large print bills, water deliveries in emergencies, and telephone notification of an interruption to your supply. Contact your water supplier to get added

  9. Age Cymru Advocacy Counts 6 Summary_e.pdf

    Independent advocacy is a vital service for individuals to ensure that the person (and their well-being outcomes) is placed at the centre of the work of support services. Independent advocacy gives citizens ... have been significant developments in the field of independent advocacy in the period between Advocacy Counts 5 (2016) and Advocacy Counts 6 (2018). The Social Services and Wellbeing (Wales) Act 2014 places

  10. Advocacy Counts 6 Executive Summary Final ENGLISH.pdf

    Independent advocacy is a vital service for individuals to ensure that the person (and their well-being outcomes) is placed at the centre of the work of support services. Independent advocacy gives citizens ... have been significant developments in the field of independent advocacy in the period between Advocacy Counts 5 (2016) and Advocacy Counts 6 (2018). The Social Services and Wellbeing (Wales) Act 2014 places

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