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3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like to be done to fix it. Remember: • Try not to get emotional and keep your anger in check - you can be assertive without being aggressive; • Don’t be embarrassed – it’s your right to complain if you
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Valuing Voices in Wales: Protecting Rights Through the Pandemic and Beyond Page | 1 Valuing Voices in Wales: Protecting Rights Through the Pandemic and Beyond Valuing Voices in Wales: Protecting Rights Through the Pandemic and Beyond
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2020 Creating an age friendly Wales Advocacy Counts 7 A review of advocacy services for adults in Wales with a particular focus on older people Contents 2. 1. Executive Summary Advocacy Counts 7 provides an updated snapshot of advocacy provision in Wales for adults, with a particular emphasis on older people. It appears that the overall number of advocates, people supported, and the number of
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2020 Creu Cymru oed gyfeillgar Pwysigrwydd Eiriolaeth 7 Adolygiad o wasanaethau eiriolaeth i oedolion yng Nghymru gyda ffocws arbennig ar bobl hŷn Cynnwys 1. Crynodeb Gweithredol 3 2. Adolygiad o wasanaethau eiriolaeth i oedolion yng Nghymru gyda ffocws arbennig ar bobl hŷn 4 Cyflwyniad 4 Methodoleg 5 Prif ganfyddiadau ers Pwysigrwydd Eiriolaeth 6 6 Nifer o wasanaethau a phobl a gefnogwyd 7
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Independent advocacy is a vital service for individuals to ensure that the person (and their well-being outcomes) is placed at the centre of the work of support services. Independent advocacy gives citizens voice, choice and control over achieving their well-being outcomes. There have been significant developments in the field of independent advocacy in the period between Advocacy Counts 5 (2016)
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Datganiad Gwasanaeth Cyngor Age Cymru Beth rydyn ni’n ei wneud? Mae Cyngor Age Cymru’n darparu gwasanaeth gwybodaeth a chyngor ar gyfer pobl hŷn, eu gofalwyr a’u teuluoedd yng Nghymru ynglŷn ag amrywiaeth o faterion yn cynnwys: Budd-daliadau lles i bobl hŷn gan gynnwys cyfle i wirio eu hawl i dderbyn budd-dal Iechyd a gofal cymdeithasol Tai, gan gynnwys opsiynau tai, atgyweiriadau ac addasiadau
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Methodology of Age UK’s Index of Wellbeing in Later Life Age UK Policy and Research Department Dr Marcus Green, Professor José Iparraguirre, Dr Susan Davidson, Phil Rossall Sujata Ray University of Southampton Professor Asghar Zaidi Contents Introduction .................................................................................................................................
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1 Datganiad Polisi Cyhoeddus Diogelu pobl hŷn Mai 2021 Crynodeb Mae gan bob un ohonom yr hawl i fyw’n rhydd rhag camdriniaeth o unrhyw fath. Ni ddylai ein hoedran na’n hamgylchiadau gael unrhyw ddylanwad neu effaith ar yr hawl sylfaenol hon.1 Nid yw oedran yn lleihau hawl unigolion i fyw ag urddas a pharch.2 Rydym yn croesawu’r cynigion yn strategaeth Llywodraeth Cymru ar gyfer cymdeithas sy
