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resolution and help them to pursue them. Where informal resolution is not possible or not what the client wants, the new service will offer, for discrimination problems, referrals to mediation or conciliation ... sector and businesses could use to develop their services. The findings revealed that most people wanted to speak to a ‘real’ person, for that person to speak clearly, be pleasant and well informed. Speaking
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found that more than three-quarters (78%) said they’d like more flexible hours, and 73% said they wanted to see more part-time positions offered.6 This fits with research by Timewise and the Centre for ... % Health problems / disability 42.55 My age 28.57 Caring responsibilities 12.89 The kind of work I want isn’t available locally 9.32 I don’t have the right qualifications 8.54 Transport problems 8.54 I
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found that more than three-quarters (78%) said they’d like more flexible hours, and 73% said they wanted to see more part-time positions offered.6 This fits with research by Timewise and the Centre for ... % Health problems / disability 42.55 My age 28.57 Caring responsibilities 12.89 The kind of work I want isn’t available locally 9.32 I don’t have the right qualifications 8.54 Transport problems 8.54 I
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good informed decisions, or create barriers to doing so? The disparity between what people say they want from a retirement income product (e.g. a secure index-linked income for the rest of their lives) and ... misconceptions about income drawdown – the PLSA research showed 70 per cent of people close to retirement want to use income drawdown but 53 per cent thought that it would provide a guaranteed income and 23 per
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because they get the impression that they have to use a digital service. People who cannot or do not want to use a digital system should not receive a second class service. Assisted digital and third party ... faceto-face assistance in some cases. Age UK Information and Advice services often help older people who want to claim a benefit or challenge a decision. However, services are already under pressure and if more
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but are mindful of the significant changes that are already being made to pensions. We would not want any debate about the shape of future pensions to detract from the key priorities of the moment in ... whether there needs to be a fundamental review of annuity provision and the annuity market. We would not want to see a return to the days when pension savers effectively had to buy a poor value annuity from their
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people, or those who have been receiving their pension income for less time, to be more likely to want to re-assign or sell it. Ten per cent of people aged 60-64 would consider cashing in their income ... that would motivate people to cash in their private pensions are: For their own health (25%) Wanting to enjoy themselves (18%) To give money to friends and family (12%) Other possible reasons we
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respect, were over-familiar and automatically called them by first or pet names without asking how they wanted to be addressed6. Many older people were very concerned that they had no choice over the gender of ... respondents to a Carers Wales survey reported feeling that society does not care about them at all. Carers want to feel like a partner in decision-making and receive an acknowledgement not just of the contribution
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September. It is a new behaviour change campaign that aims to help tackle financial fraud in the UK. They want to empower trusting people to protect themselves from fraud with a campaign that is disruptive and ... advert in a local magazine for her business, Jane received a call from another print service who wanted her to place a similar advert. Some time after declining their offer, she started to receive threatening
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Problems after you’ve been discharged 38. Useful organisations 39. 4 What this guide is about. No one wants to go into hospital – but unfortunately, most of us will have to at some point. This guide is here ... about which rooms you’ll be spending most of your time in when you come out of hospital. You might want to put items you’ll use frequently within easy reach – such as your TV remote control, tissues and
