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  1. Staying safe online

    your computer down, send out spam email or delete files. You may even get a phone call from someone claiming to be from a well-known software company like Microsoft, saying there’s a problem with your computer ... reply with your details or open any links or documents. Delete the email straight away. If the email claims to be from an organisation, phone them directly using the phone number found on their official website

  2. FS2.pdf

    organisation to ensure residents’ views and needs are considered and addressed. For more information on forming a residents’ association, see the ARHM website. You must usually pay a service charge to cover the ... for communal areas may also be part of your service charge. Unless you are over 75 and receiving Pension Credit, you need to pay a TV licence fee to watch or record live television or watch BBC programmes

  3. HOPE ENGLISH Advocacy Newsletter Oct 2020.pdf

    fully training and supporting project volunteers. We’ll not be delivering paid advocacy or any form of statutory advocacy and we won’t duplicate existing services, but rather we’ll work with and complement ... for a loved ones care? Or perhaps they may want to know if they are eligible for Pension Credit and want help with claiming it? Age Cymru Advice can help with all these issues, and more – call us today

  4. 20190821 CHC Consultation Response.pdf

    identification challenge, 2016. 3 Social Market Foundation, Caring for Carers, 2018 4 Carers Wales, State of Caring, 2018 were not offered any further advice, information, support or where to could go for ... receiving Continuing Health Care. 5 Carers Wales, State of Caring, 2018 6 Carers Trust Wales, Health, Social Care and Sport Committee inquiry into the impact

  5. RB_Feb16_Bus_pass_briefing.pdf

    holidays. For older people in England eligibility for a bus pass is determined by the female state pension age, whether you are a man or a womani. This is gradually increasing from 60 to reach 65 by November ... pass per year.ii Of these 8.8 million passes were for older people. The percentage of eligible pensioners with a pass has slightly reduced between 2012 and 2013 from 78% to 76%. People do not get a bus

  6. Save on water bills

    you have a water meter and you receive certain benefits (e.g. Universal Credit, Housing Benefit, Pension Credit, Income-related Employment and Support Allowance), you may be eligible for the WaterSure scheme

  7. age_cymru_manifesto_ENG.pdf

    advocacy for all older people in Wales • 120,000 pensioners in Wales live in poverty • 80,000 households in Wales who are eligible for Pension Credit aren’t claiming it • Digital exclusion is a major challenge ... across Wales, to ensure that older people remain connected to communities and services. 120,000 pensioners in Wales live in poverty More than 22% of respondents regarded public seating and places to rest

  8. RB_Sept13_Age_UK_Digital_Inclusion_Evidence_Review.pdf

    the use the internet, probably leaving the more impervious or unable. Owing to the links to other forms of exclusion such as social and financial exclusion (see section 3 below), understanding and addressing ... did not prove to be significant here and it seems highly unlikely that it pays as large a role as claimed by some. 10 These findings are potentially important not just for formulating policy and targeting

  9. RB_2012_Equalities_Evidence_Review.pdf

    272786), and their trading and other associated companies merged on 1 April 2009. Together they have formed the Age UK Group, dedicated to improving the lives of people in later life. The three national Age ... Concerns in Scotland, Northern Ireland and Wales have also merged with Help the Aged in these nations to form three registered charities: Age Scotland, Age NI and Age Cymru. 3 Table of Contents Chapter

  10. Tell Me More Project Consent _ENG.pdf

    Tell Me More Project Consent Form Tell Me More is a pilot project that would like to hear from your residents about their thoughts and feelings and how things have been for them over the last year. To ... our evaluation of the project we encourage a member of staff and residents to complete this consent form. If you have any questions, please contact: Suzy Webster, Care Home Network Manager suzy.webster@agecymru

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