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Information about this factsheet 5 1.1 Definitions and terminology 5 2 Legislation covering the social care system in Wales 7 2.1 The Social Services and Well-being (Wales) Act 2014 and ... and accompanying Code of Practice guidance – relevance to the social care system in Wales 7 3 The local authority financial means test for care home provision – introduction
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likelihood to benefit and not just their age. 2/ Paying for Care – ensuring Wales has a social care system that’s fit for purpose, meets the needs of older people, and doesn’t financially penalise those who ... consultations with sufficient time allocated; accessible and age friendly telephone triage and contact systems; healthcare within accessible buildings; clear communications about significant changes to local
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factsheet 5 1.1 Local authority social services departments 5 2 Legislation covering the social care system in Wales – the Social Services and Well-being (Wales) Act 2014 and ... charging procedures for local authority social care services (and how direct payments fit into the system) 9 4.1 Assessment and eligibility for services 10 4.2 Financial means testing 11 4.3 Information
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been further compounded by the lockdown. Older people told us that navigating online GP appointment systems has been difficult, and that there has been an over reliance on online interactions, such as emails ... don’t get responded to. Others struggled with long waiting times on the phone or dealing with triage systems, often being told that a health issue was not urgent, and they would have to wait. They then didn’t
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been further compounded by the lockdown. Older people told us that navigating online GP appointment systems has been difficult, and that there has been an over reliance on online interactions, such as emails ... don’t get responded to. Others struggled with long waiting times on the phone or dealing with triage systems, often being told that a health issue was not urgent, and they would have to wait. They then didn’t
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within government programmes, school curriculums, business practices and our social care and health systems. Being age friendly should be synonymous with good business and great public services. The Welsh ... experiencing discrimination. It can be challenging to navigate complex systems such as health, social care or the benefits system. These challenges can be exacerbated by changes in personal circumstances
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gan sicrhau ei bod yn hygyrch, gan ddefnyddio fformatau amgen a ffyrdd o ledaenu amgen. Dylai’r system ar gyfer adolygu’r defnydd o eiriolaeth broffesiynol annibynnol a’i heffeithiolrwydd gynnwys y gymuned ... seiliedig ar ganlyniadau. • Yn cynnwys gwybodaeth am weithgarwch a chyllid. • Yn gymesur. • Yn meddu ar system syml ar gyfer casglu data. • Yn cynnwys gwaelodlinau. Cynnal hunanasesiadau er mwyn deall perfformiad
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health and wellbeing. Top down legislation, funding and grass roots activity have contributed to systemic change that is delivering creative activities to older people in care homes. It is mandatory to ... duplicate any other necessary paperwork and so can be easily incorporated into existing care planning systems and therefore not overburden busy care staff. Professional roundtable discussion – Creative, cultural
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(including mental health) you or the people you live with have, and other personal details. Do not be alarmed if the questions seem probing and personal. Your debt adviser needs to get a full picture of your
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increasingly they are moving to ‘digital by default’ services which are designed and based around a digital system. Local authorities are also moving services online. For people who use the internet, including many ... telephone service because, based on previous experience, he did not have confidence in voice recognition systems. So he then had to rely on an internet user to print the form out for him. HMRC Marriage Allowance
