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  1. IG30.pdf

    your home will heat up at the same rate regardless of the temperature on your room thermostat. It’s a good idea to set your heating on a timer to turn on about an hour before you need it. Will turning up ... heat up my home more quickly? Does leaving lights on use more energy than turning them on and off? Will cavity wall insulation cause damp in my home? Commonly asked questions It can be tricky to know how

  2. report_of_trustees_and_annual_accounts_2013_2014.pdf

    older people’s financial resilience could be improved. The Commission’s work will culminate in a report in summer 2014 which will set out recommendations for the financial services industry, regulators and ... group and place more emphasis on skills and experience. A Partnership Board will be created with which the Age UK Board will consult and have a continuous dialogue with. The Trustees have set ambitious

  3. RB_Sept12_npi_Affordability_Of_Retirement_Housing_In_The_UK.pdf

    to use this to buy a retirement home outright. A further 37% have between £75,000 and £175,000 and will find their choice of retirement housing limited by what they can afford. As the cost to buy a typical ... the same eligible costs but different incomes, the one who has the higher income before those costs will likely still have a higher income after they have been met. ● The trapdoors with potentially by far

  4. CRS_July16_Ofgem_on_Priority_Services_Register_review.pdf

    data-sharing is carried out with the customer’s knowledge and that the process maintains customer trust and acceptability, and is not perceived by the public as leading to a risk of cross-selling. In order ... longer-term aim to improve vulnerability data-sharing between multiple utilities, with the hope that there will eventually be a single point for people to register for additional support in a range of essential

  5. Age Cymru Hope Project Leaflet NATIONAL + QPM BILINGUAL - update Dec22.pdf

    Volunteer Advocacy HOPE’s (Helping others participate and engage) trained Independent Volunteer Advocates will listen and support you to say what matters to you. Our advocacy service is independent of other services ... for anyone who is aged 50+, or a carer of an older person. What can my advocate do? Your advocate will help you to: • Ensure people listen to your views, wishes and feelings so you lead the decision making

  6. CRS_Jan17_Handbook_changes_to_reflect_introduction_Lifetime_ISA.pdf

    cash.1 Age UK is concerned that the perceived flexibility of the LISA, consumer familiarity with and trust in the ISA brand as a cash-savings rather than investment product, and the tendency of consumers to ... LISAs, consumers will not understand that pension governance and other regulatory 1 HMRC (2016), ISA statistics 4 standards will not apply, which

  7. CRS_Oct15_Dementia_inquiry_into_dementia_and_comorbidities.pdf

    affects older people – around 95% of people with dementia in the UK are 65+. By that age, many people will already have other conditions. Someone who develops dementia is already likely to be coping with ... doctors already find difficult to manage and diagnose- will interfere with other conditions that the person with dementia has to cope with and will complicate care planning. An understanding of the interplay

  8. CRS_June15_Response_to_Freedom_to_Speak_Up_Review.pdf

    NHS where staff can feel safe to raise concerns as well as confident that they will be listened to and their concerns will be acted upon. This consultation seeks views about a package of measures to implement ... raise concerns with any other colleague within the organisation, and be confident that their views will be taken seriously. 1. Introduction Age UK welcomes this opportunity to comment on proposals for

  9. RB_Feb16_Older_people_and_power_loss_floods_and_storms.pdf

    such as bereavement and mental health problems. Insurance providers that put this into practice will better support those people who struggle to make claims after a crisis. How Age UK has responded ... in past crises. This includes going into people’s homes to provide food and warmth, publishing ‘trusted trader’ lists for home repairs, supporting people through the insurance claims process, giving information

  10. report_of_trustees_and_annual_accounts_2014_2015.pdf

    most of the growth required to deliver this will come from our social enterprise. With this in mind we are developing an updated commercial strategy that will see us unify our trading operations and make ... for 2015/16 • We will promote benefit take-up campaigns and, together with our partners, we will help older people identify more than £165 million in unclaimed benefits. • We will influence the introduction

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