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  1. Advocacy.pdf

    service to support people to have their voices heard, their wishes respected and to feel equal in relationships with others so that they can feel empowered to speak up and be involved based on their own choices ... and views. It supports people to have their rights upheld, to express their views and opinions, to make decisions about things that affect their life, and if necessary to represent people’s views at meetings

  2. Age Cymru HOPE Infographic report 2021-22 E FINAL.pdf

    people supported to find more appropriate services 565 issues dealt with 100% of people were responded to within 7 days 98% felt they had their voices heard 89% of people said they had their issue(s) resolved ... ambassadors 2021-2022 Mr L was looking to get voluntary work, preferably a driving role. Due to mild learning difficulties, he needed support to find opportunities in the area and to contact the relevant people.

  3. RB_Dec17_social_care.pdf

    2017 Day to day tasks that many of us take for granted – like getting dressed, using the toilet, making a meal, or getting to the shops – can be almost impossible for many older people without help. Older ... Older people should be able to live well, not just survive, and future changes to the social care system can help enable them to live with dignity. The current situation There are a number of growing systematic

  4. Handout on principles of the Act.docx

    Voice and control – putting an individual and their needs at the centre of their care and support, with voice and control over the outcomes that will help them achieve well-being; The Act gives people a stronger ... over the support and services they receive to help them achieve well-being and the things that matter most to them – whether that’s to attend a class at their local community centre or access services through

  5. RB_April15_Winter_fuel_payment_briefing.pdf

    payment that provides help with the cost of energy bills for pensioner households. It is currently a UK payment but responsibility for the payment in Scotland is expected to be devolved to the Scottish Government ... Government.  It is paid to people who have reached women’s state pension age in the qualifying week which is the third week in Septemberi.  For winter 2014/15 payments have been made to people born on or before

  6. Principles of the Act - Handout.pdf

    Voice and control – putting an individual and their needs at the centre of their care and support, with voice and control over the outcomes that will help them achieve well-being; The Act gives people a stronger ... over the support and services they receive to help them achieve well-being and the things that matter most to them – whether that’s to attend a class at their local community centre or access services through

  7. Help us to be there on the hardest day and every day

    Christmas is a time of celebration and spending time with family and friends. But for many older people, festive cheer remains out of reach, with a staggering 84,670 older people in Wales saying they

  8. HOPE Independent Volunteer Advocate role description - final - updated Dec22.pdf

    Helping others participate and engage (HOPE) heard and to achieve their personal aspirations and goals. Within this role you’ll support people with their issues or concerns and ultimately empower them ... them to be able to resolve similar issues themselves in the future. Together you’ll develop a personal action plan and work to achieve their aspirations.  Engage with others so they feel involved and supported

  9. IG54.pdf

    Help with your Council Tax. Council Tax Reduction AgeUKIG54 2 What is Council Tax Reduction? Council Tax is a property-based tax you pay to your local council. If you’re on a low income, you might be ... be entitled to help paying it. This help is known as Council Tax Reduction or Council Tax Support. All local councils use the same Council Tax Reduction scheme for people over State Pension age – which

  10. 20190724 Easy access to listed buildings - Age Cymru response.pdf

    1 Consultation Response Easy access to listed buildings in Wales Welsh Government July 2019 Introduction Age Cymru is the leading charity working to improve the lives of all older people in Wales ... older people should be able to lead healthy and fulfilled lives, have adequate income, access to high quality services and the opportunity to shape their own future. We seek to provide a strong voice for

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