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  1. Information for carers (if you help a relative or friend)

    Read information on what you can do to help a loved one.

  2. FS75.pdf

    factsheet aims to help you understand how to recognise and deal with debt problems, as well as where to seek advice and assistance. Included is information about: ⚫ the stages of debt advice ⚫ help to resolve ... resolve debt problems ⚫ how to seek assistance ⚫ organisations that can help. The information in this factsheet is applicable in England and Wales. If you live in Scotland or Northern Ireland, please contact

  3. Listen and Connect Role description English.pdf

    The primary role of a Listen and Connect Volunteer is to: Empathetically listen to callers and where necessary, signpost them at their request Talk to callers being non-judgemental, confidential and compassionate; ... explore the issues that are important to them Provide our clients with time and space to listen to their stories and concerns, and offer reflection and support to help them find their own way forward Work

  4. WASP Banking Protocol and Take 5 slides.pdf

    Finance Presentation Title 01 July 2017 BANKING PROTOCOL • The Banking Protocol was developed in response to a significant increase in vulnerable adults becoming a victim of a scam or fraud. • The Banking Protocol ... partnership are: o To identify individuals who are tricked into going into their local branch to withdraw or transfer funds to fraudsters o Prevent fraud taking place o Provide victim support to reduce the individuals

  5. Citizens Voice Body consultation response - Age Cymru March 2023 (1).pdf

    national charity working to improve the lives of all older people in Wales. We believe older people should be able to lead healthy and fulfilled lives, have adequate income, access to high quality services ... opportunity to shape their own future. We seek to provide a strong voice for all older people in Wales and to raise awareness of the issues of importance to them. We welcome the opportunity to respond to this

  6. RB_May16_zero_hour_contracts.pdf

    recommendations  Zero Hour Contracts (ZHCs) form a very small part of the UK labour market, but have come to increasing public prominence in recent years.  Debate on ZHCs is often polarised. However, a review ... nuanced picture. Whilst some workers and employers appreciate the flexibility of ZHCs, others point to their negative effect on low income households and their potential for exploitation.  ZHCs are used

  7. CAP Regional Coordinator North and Mid Wales (A&C) 2023.pdf

    Role Description Job Title: Regional Project Coordinator (Community Assistance Project) Location: Home based with potential office space in a partner office, covering the North and Mid Wales Region Contractual ... number of direct reports: Regional Project Officer (1) Regional Volunteer Officer (1) Job Purpose: To develop and ensure delivery of a regional framework for the delivery of the Community Assistance Project

  8. Volunteer Co-ordinator - HOPE Project South Wales.pdf

    Job Description Job Title: Volunteer Co-ordinator (HOPE Project – South Wales Region) Location: Home based supporting the Project Officers in the South Wales Region, with occasional travel across the ... Manager, South Wales Job Purpose: To meet the HOPE project objectives by recruiting suitable volunteers within the region to deliver advocacy support at a community level and to support and oversee the establishment

  9. 20190829 Draft Development Plans Manual (Edition 3) - Age Cymru response.pdf

    leading charity working to improve the lives of all older people in Wales. We believe older people should be able to lead healthy and fulfilled lives, have adequate income, access to high quality services ... opportunity to shape their own future. We seek to provide a strong voice for all older people in Wales and to raise awareness of the issues of importance to them. We are pleased to respond to the Welsh

  10. RB_July17_Age_UK_Human_rights_of_older_persons_and_their_comprehensive_care.pdf

    and Sustainable Development, aiming to promote human rights of older persons. It highlights that older people continue to suffer from negative stereotypes that lead to discrimination, isolation and exclusion ... Ministers to consider a legally binding instrument. The report was adopted by the Parliamentary Assembly of the Council of Europe on 30 May 2017 and the resolution called on member states to:  ensure

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