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are critical determinants of their long-term recovery and return to a reasonable quality of life. We regularly read articles in the media about ‘bed blocking’ and hear talk of older people staying in hospital ... denying hospital care to others who are in greater need. However we do not believe that the problem of older people staying in hospital longer than is clinically necessary is anything like as simple as
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Our values support the way we do our work. The purpose of the values is to create a sense of unity and inspire behaviours that are needed and lead to success. The identified behaviours show how we work ... work with each other, customers, partners and stakeholders. Caring We put people at the heart of what we do. We are determined and passionate about making life better by: always putting older people first
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has a website with searchable information on all adult care homes in Wales. The website receives information automatically from Care Inspectorate Wales (the regulator of care and social services in Wales) ... currently has vacancies. You can access the service at the link below: CareHomes.Wales For more information call Age Cymru Advice on 0300 303 44 98
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” L.P. Hartley, The Go-Between Our research for the Payments Council in 2012 on the payment needs of the “Older Old”1 clearly showed that we travel into old age carrying the experiences and knowledge ... resilience in later old age depends, not on how old we are, but on three key determinants: the availability of family support; our personal socio-economic background; and our individual attitude towards technology
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services than ever before, Age Concern and Help the Aged have joined forces, combining almost 120 years of experience. Together, we are Age UK. The Age UK family includes Age Scotland, Age Cymru and Age NI ... voice for millions of people in later life. We believe that by combining our time and our talents, our services and our solutions, and with your help, we can do more to enrich the lives of many, both at
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With the volume and rapidness of bank branch closures, Age Cymru is increasingly concerned about the detrimental impact that this is having on the ability of many older people to access their personal
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Cymru’s age awareness training will enhance the understanding and skills of your customer service staff, improving the quality of customer service provided to older customers, ensuring they feel valued
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Nearly half of people in the UK have been targeted by a scam. One of the ways that scammers commonly contact people is through the post. Learn how to protect yourself from postal scams.
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and service companies February 2017 2 Introduction We often hear about our ageing society and the power of the ‘grey pound’. Yet progress among businesses towards attracting and including older consumers ... everyone make the most of later life. Our information and advice reached around 5.9 million people in 2015–16, and our Advice Service team dealt with around 260,000 enquiries. Years of working with and listening
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services online. The aim is to make services more efficient and cost-effective but also to provide information and access to services in a way that is quick and convenient for individuals at times that suit ... do not leave anyone behind in this move to a digital by default approach’. This note provides information about central government digital services and access for those not online – it does not cover services
