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  1. Complaints about homecare services

    If you have a complaint about the social care you have received or want to make an appeal about a decision regarding your care, you have rights which are explained here.

  2. Problems with a care home

    provide excellent care - however, occasionally you might be unhappy about the care home. Here's how to go about complaining.

  3. fit for the future project - Final Evaluation Report (Summary Booklet.pdf

    UK’s fit for the future Programme Supporting older people to achieve a healthier lifestyle fit for the future was a person-centred programme to improve the physical health and mental wellbeing of older ... developed with them a personal, tailored plan to suit their health and wellbeing needs. The support provided to older people included sign-posting, referrals to other services, provision of activities, practical

  4. Age Cymru Hope Project FAQs + QPM ENGLISH.pdf

    intended to provide answers to questions from the stakeholders we’re working with. The answers are not necessarily exhaustive and if you have further queries or questions please don’t hesitate to get in ... forms to show how important it is and what a difference it can make. • HOPE has established a programme of training, workshops and events enabling advocates and other professionals across Wales to develop

  5. RB_April15_Winter_fuel_payment_briefing.pdf

    briefing note provides information about the winter fuel payment (WFP) and also explains Age UK’s views. Who receives it and how much is it worth today? The WFP is a one-off annual payment that provides help ... payment but responsibility for the payment in Scotland is expected to be devolved to the Scottish Government.  It is paid to people who have reached women’s state pension age in the qualifying week which

  6. Promo Leaflet v5.pdf

    give any unpaid help or support to family members, friends, neighbours or others because of long-term physical or mental ill-health or disability, or problems related to older age? • Are you currently not ... not accessing any formal support or services to help you in your role looking after someone/giving unpaid support? If you answered Yes to all the questions above, please help us by completing our questionnaire

  7. 19 Time Tempo Credits - Rewarding your volunteers.pdf

    Cymru 2023 Time Tempo Credits – Sign up & In Volunteer to join Tempo Time Credits is a registered charity. Volunteers who sign up can gain credits to reward them for their volunteering hours. Credits are ... opportunities – see examples below • Free entry to a heritage site: eg Caerphilly Castle; Raglan Castle; Blaenavon Ironworks, Plas Mawr, Conwy Castle • Free entry to a play centre • Adult Gym Days • Anglesey

  8. 20230419 Mandatory Licensing of Special Procedures - Age Cymru consultation response April 2023.pdf

    leading charity working to improve the lives of all older people in Wales. We believe older people should be able to lead healthy and fulfilled lives, have adequate income, access to high quality services ... opportunity to shape their own future. We seek to provide a strong voice for all older people in Wales and to raise awareness of the issues of importance to them. Age Cymru welcomes the opportunity to respond

  9. Legacy A4 Brochure_English (WEB).pdf

    This is my legacy to Wales… …what’s yours going to be? Making a Will is so important. It gives you the peace of mind that your loved ones are cared for and your wishes are met. It also means ... means you can make a huge difference to those needing help and support by leaving a gift to a charity. We at Age Cymru believe that no one should spend later life feeling vulnerable and alone, and by remembering

  10. Dec 2016 Safeguarding meeting - External.pdf

    and Older People hosted an event to explore the issue of Safeguarding older people from abuse and neglect. The aim of the meeting was to highlight and examine how to protect older people from different ... introduction; Lucy Giles, Knowledge Hub Advisor, SafeLives spoke about issues including potential barriers to disclosure; Polly Neate, CEO, Women’s Aid spoke about the impact of abuse in later life and concluding

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