AgeUKIG51 Getting your affairs in order and thinking about your care needs Thinking about end of life 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating ... Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. We want to include real voices of real people in our guides. We’d love to hear about your experiences. Email us at stories@ageuk.org.uk. This
Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches ... accessible staff, mobile and shared-use branches. Quick pick-up by human operators. Careful listening and clear talking. Avoid upselling. Give appropriate advice about scams and fraud. Focus on providing
AgeUKIG51 Getting your affairs in order and thinking about your care needs Thinking about end of life 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating ... uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear from you to provide relatable examples
AgeUKIG56 Thinking about your mental health. Your mind matters. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ Panel ... uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear from you to provide relatable examples
towards your bill Factsheet 21w June 2024 2 of 56 Contents 1 Information about this factsheet 4 2 What is Council Tax? 4 3 Who has to pay the ... the Council Tax? 5 3.1 Challenging liability 6 4 Are you eligible to pay less Council Tax? 7 5 Are you in the right Council Tax band? 8 5.1 Making a proposal 9 6 Council Tax exemptions 9 6.1 Unoccupied
You can help people to: Have their views, wishes and feelings listened to Get the right support when they need it Understand their options and choices Access services like doctors, housing ... and professionals. Volunteers Needed Train to become an Independent Volunteer Advocate HOPE needs your help to support people (50+) and carers in your community To become an Independent Volunteer Advocate
great ways you can raise vital funds for Age Cymru whilst shopping online, from Don't send us a card to easyfundraising.
Assist and Connect is a community based, face to face support service where volunteers are matched with a member of their community who requires support.
Age Cymru is working in partnership with Age Connects Wales and Care & Repair Cymru to lead a public awareness campaign all about falls.
Cold Weather Payment is an annual payment to help with heating costs. Find out if you can claim Cold Weather Payment.