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  1. Age Cymru HOPE Infographic report 2022-23 ENGLISH.pdf

    Our HOPE Independent Volunteer Advocate supported Mr TT to provide proof of bills, money paid and energy usage to the supplier who agreed to a further refund. Mr TT was thrilled with the outcome and was ... as she was actively looking for new housing. Ms AAA was relieved to be getting support. Mr BBB’s energy provider which had gone into liquidation. Several months later he had received a final demand for

  2. 2020 amendments WWU – English.pdf

    latest information in Wales, such as current national and/or local restrictions that may be in place: www.gov.wales/coronavirus Some of the basic measures for protecting yourself are similar to the advice ... councils has now changed. The link to the equivalent information on the new Welsh Government website is: www.gov.wales/find-your-local-authority • Page 16: In 2020-21, most people born on or before 5 October

  3. Carol Tongue

    What do you enjoy most about your volunteering experience? Meeting others, feeling for and full of energy. Facilitating others to achieve what I’ve experienced. What would you say to someone who is thinking

  4. CRS_June16_BIS_consumer_landscape_and_quicker_switching.pdf

    House 1-6 Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered ... respond to this consultation. Our main points relate to switching and older people, particularly in the energy, telecoms and banking markets. We also make some brief points in response to the questions on the

  5. RB_April15_Winter_fuel_payment_briefing.pdf

    much is it worth today? The WFP is a one-off annual payment that provides help with the cost of energy bills for pensioner households. It is currently a UK payment but responsibility for the payment in ... research we have carried out shows that many older people with low incomes worry less about their energy bills as a result. And crucially new analysis gives us the strongest indication yet that the WFP

  6. Winter_Warmth_Impact_Report.pdf

    older people who are said to be in fuel poverty,vi winter months also bring anxiety about escalating energy bills and the struggle to keep their homes warm. Yet many older people are largely unaware of the ... aimed at commissioners, health and social care practitioners, voluntary organisations and housing and energy suppliers, all of whom may be able to contribute towards preventing older people from suffering from

  7. CRS_Aug16_Ofwat_introducing_competition_to residential_customers.pdf

    House 1-6 Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered ... respond to this consultation. We recently responded to the BIS consultation on faster switching across energy and other markets.2 In this paper we respond to the Ofwat ‘Summary of emerging findings’ document

  8. CRS_Feb16_Ofgem_final_proposals_priority_services_register.pdf

    House 1-6 Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered ... electricity markets, published final proposals from its review of the Priority Services Register that energy companies are obliged to offer to customers in vulnerable circumstances. Introduction Age UK is

  9. CRS_Feb12_Consultationresponse_Transport_CPF.pdf

    uk Age UK 1-6 Tavistock Square London WC1H 9NB 020 8765 7200 020 8765 7211 policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered ... based on the number of kilometres they operate on registered local bus services. Originally a fuel rebate, the grant is now aimed at benefiting passengers by keeping fares low. The removal of the coach concession

  10. IG05.pdf

    joining our Readers’ Panel. You don’t need any specialist knowledge at all. Join our Readers’ Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this ... been scammed, contact Action Fraud (page 37). • To check if someone is genuinely from your phone, energy or water supplier, call up using the number on your latest bill. To check if a charity is officially

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