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  1. Fundraising promise

    Regulator badge on our fundraising material to show we are committed to good practice. We will be clear, honest and open We will tell the truth and we will not exaggerate We will do what we say we are going ... be clear about who we are and what we do We will give a clear explanation of how you can make a gift and change a regular donation Where we ask a third party to fundraise on our behalf, we will make this

  2. End of life issues

    Planning for the end of your life is a very sensitive and personal experience. It’s important you do what feels right for you, when it feels right. But being well informed can help you feel more in control ... your wishes are known. Information Guide 51: Thinking about end of life contains useful information on this topic. It can help to talk to family and friends so that they know your wishes and preferences

  3. Tracing old pensions

    If you’ve changed jobs during your career, you may have a pension with more than one employer or pension provider. It’s important to track down all the different pension schemes you’ve paid into, so that ... you can be sure you’re claiming everything you’re entitled to in retirement. It can be tricky to keep on top of all the pension schemes you’ve paid into throughout your working career. Fortunately, The Pension

  4. Advance care planning

    We’re likely to live around a fifth of our lives with some form of ill health. Making sure our loved ones know how we wish to be cared if we become frail helps them make the right decisions if you're later ... able to let them know.  The Covid-19 pandemic has made a lot of us think more than ever about what’s important to us. Sadly, many people have died during the pandemic. We’ve heard how some

  5. BT’s Digital Switchover – Q & A

        BT’s Digital Switchover – Q & A   The following questions are based on conversations we’ve had with older people in recent months.  We took the questions to BT ... 99% of phones will work on the digital platform.   How long will the backup phones last in a power cut?   Ofcom requires telephone suppliers to provide at least one hour's worth of back-up. 

  6. Get winter ready with Age Cymru and Nest

    Get Ready for Winter with Age Cymru and Nest What is Get Ready for Winter? Get Ready for Winter is a campaign led by Age Cymru and the Welsh Government Warm Homes Nest scheme to help older people in Wales ... The rise in energy bills and cost of living crisis means it’s more important than ever to do what you need to do to keep your home warm and yourself safe during winter. Whether it is getting your

  7. How to find the help you need at home

    community care services, once it becomes aware of this need. Our factsheet has detailed information on the assessment process: Factsheet 41w: Social care assessments for older people with care needs in ... there is also some information on help from charitable organisations, or by arranging your own provision privately. There is also some information on how people providing care on an informal basis – for example

  8. Carers reports and resources

    Below are some of the guides, reports and resources that you may find useful. A One-Stop-Shop Guide for Older Carers in Wales A guide for identifying, signposting, and supporting older carers in Wales ... some of the big questions about getting help as a carer - what you're entitled to, who you should speak to, and what other support is available. One-Stop-Shop Guide for Older Carers in Wales Your rights as

  9. Adaptations and equipment to make home tasks easier

    that could make your everyday life easier.  Here are just a few examples to give you an idea of what may be available: I need help accessing my home A ramp or hand rails for the front door Outdoor lights ... detectors I need help in the kitchen A kettle tipper Cupboards with pull-out shelves for easy access A one-handed chopping board A board with a clamp to secure bottles and tins as you open them A wheelchair

  10. Personal Independence Payment

    or getting around because of a long-term illness or disability.   How much you can get depends on how difficult it is for you to do certain things, such as preparing food and drink, dressing and undressing ... below. PIP has two parts - a daily living component and a mobility component. You may be able to claim one or both components. Daily living component Weekly rate Standard £72.65 Enhanced £108.55

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