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  1. Income and Finances policy statement - January 2018.pdf

    present a major challenge to a comfortable retirement. This makes it especially important that people shop around in order to get the best deal they can. In 2016 the Financial Conduct Authority carried out ... found that pension firms did not always make customers aware that they could get a higher income by shopping around. The FCA encouraged all firms to consider how their communications and sales process may

  2. Digital Innovation review - November 2018.pdf

    life after employment, eg the ability to access to online services, practical help (e.g. online shopping and finding information); staying connected by, for example, using social media and services such

  3. CRS_July16_Ofgem_on_Priority_Services_Register_review.pdf

    PSRs are functioning well. Ofgem should explore the potential role for complaints data, mystery shopping and requiring firms to collect evaluation data from customers who have received priority support

  4. Winter 2022 Newsletter web.pdf

    impossible for some older people to get out and about so offering to run a few errands or doing an online shop could be a big help to someone. You could also offer to clear paths and driveways of any leaves,

  5. Good Practice Guide v4.pdf

    Guided reminiscence and conversation with Many Happy Returns cards https://realcommunicationworks.com/shop Postcards of Kindness https://www.ageuk.org.uk/discover/2019/ october/postcards-of-kindness/ Follow

  6. Good Practice Guide WELSH v4.pdf

    atgofion a sgwrsio dan arweiniad gyda chardiau Many Happy Returns https://realcommunicationworks.com/shop Cardiau Post Caredigrwydd https://www.ageuk.org.uk/discover/2019/ october/postcards-of-kindness/ Dilynwch

  7. Age Cymru Carers report draft03 (1).pdf

    included: • 25% said accessible advice and information • 25% said services at home (help with meals, shopping, gardening, cleaning and intimate care) • 22% said respite • 7% said emotional support • 5% said

  8. Age Cymru Carers report - English.pdf

    included: • 25% said accessible advice and information • 25% said services at home (help with meals, shopping, gardening, cleaning and intimate care) • 22% said respite • 7% said emotional support • 5% said

  9. IG13.pdf

    receive the help they need. Bear in mind that AA doesn’t usually apply to problems with housework, shopping or gardening. 22 Common care needs to consider Here are a few examples of things to consider when ... also offer these services. 27 7. Would using a computer help with some tasks – like online food shopping, or staying in touch when you can’t be there? Contact your local Age UK or Online Centres Network

  10. CRS_Dec15_Financial_Advice_Market_Review.pdf

    have demonstrated that it is very difficult to get consumers to shop around, and helpful information from a provider (or even advice to shop around) may have the unintended consequence of actually encouraging ... by these services were scam awareness and remedies, budgeting and managing personal finances, and shopping around for cheaper consumer dealsiii. Of the enquiries received from members of the public, the

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