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  1. RB_Jan16_Age_UK_Briefing_Opposition_Day_Debate_Housing.pdf

    by Age UK in follow up to Thursday 27th January opposition day debate on Housing benefit cuts and supported housing. LHA Cap on Social Housing Age UK has added its voice to concerns over the implications ... Sheltered and extra care scheme could see a decline in services or be forced to close. Some providers have now put a halt to planning new schemes. This could have a significant knock-on effective on the

  2. RB_April16_age_friendly_banking_infographic.pdf

    Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches ... machines, apps and processes designed to be age-friendly, taking account of age-related perceptual and motor issues. New technology to be tested by older users to ensure user-friendliness. ATMs in bank

  3. HOPE Independent Volunteer Advocate role description - final - updated Dec22.pdf

    engage (HOPE) heard and to achieve their personal aspirations and goals. Within this role you’ll support people with their issues or concerns and ultimately empower them to be able to resolve similar issues ... issues themselves in the future. Together you’ll develop a personal action plan and work to achieve their aspirations.  Engage with others so they feel involved and supported  Participate so they don’t

  4. Assist and Connect Volunteer Role Description.pdf

    help and emotional support to older people through this volunteer led project, so that they may participate and connect to their community with the support of trained volunteers to provide friendship, build ... available support. The project provides two services: • Assist and Connect - a community based, face to face support service • Listen and Connect - a remote telephone listening service Both services provide

  5. One_Digital_Phase_1_Evaluation-Insight_Report.pdf

    Big Lottery Fund with the premise that empowering, supporting and inspiring trusted intermediaries to be Digital Champions is a highly effective and sustainable way of delivering digital skills. The ... of understanding if Digital Champions are an effective approach to motivate older people and equip them with the skills and confidence to safely use digital technology. It was delivered in Leicestershire

  6. 2020 amendments WWU – English.pdf

    become a major health emergency, including for this winter. The situation with COVID-19 may be subject to frequent changes for the foreseeable future, so please visit the Welsh Government’s website for all ... yourself are similar to the advice for flu contained in our guide, such as washing your hands regularly or using hand sanitizer. However, there are also additional measures in regard to COVID-19, many of

  7. RB_May17_FAQs-Age_UKs_Wellbeing_Index.pdf

    us:  what is important to older people’s wellbeing (there are 40 indicators) and which of these is more or less important (with participation being the largest contribution to the wellbeing score, see ... are clear reasons as to why older people have low levels wellbeing compared to those experiencing high levels of wellbeing. 3. Why did we choose 60+ as the age cut-off? We wanted to capture the wellbeing

  8. Intergenerational falls prevention

    education resource pack is designed to help children think about falling over, the impact that this could have on people, how they can support friends, relatives and loved ones to reduce their risk of falling

  9. Information and Guidance Officer JD.pdf

    Manager: Service Manager (ACAL) Job Purpose: To provide accurate, impartial and comprehensive information and guidance by telephone, email or letter to enquirers to Age Cymru Advice. Main Responsibilities: ... and guidance to Advice Line enquiries in accordance with agreed policies and procedures. • Providing an initial exploration of a client’s situation in order to identify the options available to them • Discussing

  10. Paying for goods.pdf

    will need to consider how to access their cash or to pay for goods and services whilst they’re isolating at home. Many people will be anxious about how to access funds to pay for shopping/goods. To help reduce ... the person you’re supporting to give their post office or bank a call to discuss which available methods of accessing cash best suit their needs. • Not take cash or cards to pay for goods or services. There

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