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  1. How to challenge a benefit decision

    Information about what procedures to take if you dispute the decision made about your benefits entitlement

  2. Information for carers (if you help a relative or friend)

    Read information on what you can do to help a loved one.

  3. What matters to you.docx

    What matterstoyou?Current experiencesofpeople aged50oroverinWalesThis is the fourth annual survey undertaken since 2020 by Age Cymru andthekeyorganisationsthatrepresentolderpeoplein Wales.It’s importa ... rfromolder people about their experiences and what matters to them.This surveywilltake15minutestocomplete.Your response is anonymous but if you want us to contact you about thesurveyyoucanincludeyourc

  4. What matters to you.pdf

    from older people about their experiences and what matters to them. This survey will take 15 minutes to complete. Your response is anonymous but if you want us to contact you about the survey you can include ... Communication A1. How do you prefer to access information? (Select any that apply) e TV news e Radio e Facebook e Twitter e National newspaper e Local newspaper e WhatsApp e Face to face services e Telephone

  5. Winter wrapped up

    Our Winter wrapped up guide which explains what you can do to get yourself and your home ready for Winter.

  6. What to do when the weather's bad

    weather doesn’t come around too often in Wales. But it’s worth making sure you’re prepared if we are told to expect severe weather, especially winter storms, ice or snow.

  7. What benefits am I entitled to?

    Do you know what benefits you’re entitled to? You can check quickly and easily - with our online personalised benefits calculator.

  8. Phone scams

    Phone scams and cold calls can be annoying, frustrating, and even threatening. Find out what you can do to stop them and protect yourself from scams.

  9. Help an older person this Winter

    If you have an older friend or relative close to you, our guide Winter wrapped up may help them prepare for the winter season. Find out the simple things you can do to support them.

  10. Looking after someone's pet.pdf

    after someone’s pet If you need to walk the pet of the person you’re helping, please follow the guidance below: • You should wash your hands before and after handling the pet. • You should try to walk the ... owner. • If you’re walking a pet from a household that is showing symptoms of the virus, you should make sure that the pet does not mix with animals from other households. If you’re not able to walk the

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