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training session was much improved. The trainer gave a thoughtprovoking session on Safeguarding. The talk was very well presented with a clear and relevant power point.” Age Cymru is a registered charity
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instance. UV levels can still be harmful when it’s cloudy out, so be careful even when it’s not sunny. • Talk to your optician about prescription sunglasses. Make sure any sunglasses you wear have a CE mark and ... moles. If you notice any changes to their colour or shape, or if they bleed, don’t hesitate to go and talk to your doctor. • Drink plenty to avoid getting dehydrated, but avoid alcohol, and keep eating even
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ALL unsolicited phone calls Hang up – and ring the company direct Never divulge personal information Talk to loved ones/vulnerable people and pass on awareness How To Report
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Questions for Volunteer What motivates them to apply for Care Home Volunteering What do they hope to gain Talk about skills, interests described on the application Available time Any additional help the Care Home
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contact us for a paper version which can be sent back to us free of charge. Or if you prefer you can talk to us about your experiences. We can also provide you with information and signposting information
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your life has volunteering made to you? Given me more self confidence in myself and my ability to talk to and lead a group. What do you enjoy most about your volunteering experience? Making friends with
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get in touch with the project. Email the Carers Project If you want information and advice, please talk to us at Age Cymru Advice on 0300 303 44 98 available 9:00am to 4:00pm, Monday to Friday or send an
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explain how you’re feeling, and that’s fine too. How can I find someone to speak to? Talking to people is a great way to relive old memories and remind you of all the positive things in your ... you can talk to, it can be a good idea to talk about your feelings. This might seem like a difficult conversation to have, but actually talking is often the best way to start feeling better. Talking to someone
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Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches ... staff, mobile and shared-use branches. Quick pick-up by human operators. Careful listening and clear talking. Avoid upselling. Give appropriate advice about scams and fraud. Focus on providing the solution
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Volunteer is to: Empathetically listen to callers and where necessary, signpost them at their request Talk to callers being non-judgemental, confidential and compassionate; and explore the issues that are
