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  1. FS49.pdf

    welfare benefit decisions, for more information about reconsiderations and appeals. Action Claim by phoning the Bereavement Service on 0800 151 2012 (textphone 0800 731 0464) or by post on the SF200 claim ... application. If the reviewing officer does not agree to change the decision in your favour, they must telephone or write to you to explain the decision and ask for more information if necessary. You should receive

  2. Newsletter Autumn 2021 English.pdf

    Step fundraising campaign. Over the last year our support has been in more demand than ever. Call numbers to Age Cymru Advice have been at record levels and our friendship services grow month on month. To ... about what it was like to live in a care home during lockdown. The artists contact residents through Zoom and use open conversations to gather the residents’ thoughts, wishes and experiences and crucially

  3. Strategy for an Ageing Society - March 2021.pdf

    the lockdown eases. With many of the everyday support services for older people being limited to telephone based only and many older people themselves shielding through the crisis, the faceto-face work that ... expense of good quality face-to-face services where they are needed. While we have seen increasing numbers of older people accessing services digitally, we remain concerned that a significant proportion of

  4. CRS_Sept15_Age_UK_submission_to_Work_and_Pensions_Committee_Inquiry_on_benefit_delivery.pdf

    charitable company limited by guarantee and registered in England (registered charity number 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H ... to around 4.5 million people through web based and written materials, and individual enquires by telephone, letter, email and through face to face sessions. We work closely with Age Cymru, Age NI and Age

  5. How to challenge a benefit decision

    reduced stopped altogether. You can ask the decision-maker for a mandatory reconsideration over the telephone, but you should confirm your request in writing; the address you need to write to will be on the

  6. The Equality Act

    Sexual orientation Marriage or civil partnership Pregnancy and maternity You are protected from a number of different things under the Equality Act: Direct discrimination This is when you’re treated less

  7. Bereavement Support Payment

    and apply by post apply online on GOV.UK  (this is a trial service, so it only allows a small number of daily applications) contact  your local Jobcentre Plus  to have a form sent to you by

  8. Information for carers (if you help a relative or friend)

    Head over to our Carers page for more information.  Our information guide has details on a number of issues affecting carers in one handy booklet: Information Guide 13: Advice for carers We

  9. FS64.pdf

    may support more than one scheme. Their duties may be similar to a warden; or ⚫ support mainly by phone or via the emergency alarm system; or ⚫ support only if you are assessed as needing it. Find out about ... to a response centre staffed 24 hours a day. If you need help, you can alert the centre using a telephone, or pull-cord, if these are accessible to you, or use a pendant that you keep on you. Try to find

  10. Cold Weather Payment

    Cold Weather Payment is an annual payment to help with heating costs. Find out if you can claim Cold Weather Payment.

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