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Helping others participate and engage (HOPE) Frequently Asked Questions (FAQs) This document is intended to provide answers to questions from the stakeholders we’re working with. The answers are not necessarily ... necessarily exhaustive and if you have further queries or questions please don’t hesitate to get in touch. Contact details can be found at the end of this document. 1.How is HOPE funded? HOPE is funded
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Encouraging sign up for the priority register to help older people get support from their water and energy supplier
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Our Winter wrapped up guide which explains what you can do to get yourself and your home ready for Winter.
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Equity release refers to the various ways in which you can use your home to generate income. This means that you can release cash from your home without the hassle of having to move.
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Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches ... accessible staff, mobile and shared-use branches. Quick pick-up by human operators. Careful listening and clear talking. Avoid upselling. Give appropriate advice about scams and fraud. Focus on providing
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Cymru Advice: How can we help? Creating an age friendly Wales We are Age Cymru. Age Cymru is the leading charity for all older people in Wales. We campaign, we research and we fundraise to make sure we build ... older people. We ensure older people’s voices are heard, we challenge and change attitudes, we fight discrimination wherever we find it and we tackle elder abuse in all its forms. Age Cymru Mariners House Trident
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interested in an engaging and unique volunteering activity? This is a chance to make a real difference for care home residents, care home staff and yourself. It would suit someone keen to offer the following ... qualities and skills: • Good, positive communication skills • Understanding of confidentiality • Understanding of and empathy with the needs of older people • Reliability, patience, and sensitivity
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The Big Knit is back. Grab your needles and help Age Cymru to be there for older people with no one else to turn to.
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Response to Payments Strategy Forum – Being responsive to user needs – Draft strategy for consultation 14 September 2016 All rights reserved. Third parties may only reproduce this paper or parts of ... consent of Age UK has been obtained for influencing or developing policy and practice. This paper may be published by the Payments Strategy Forum. David Steele Policy Manager Financial Services david
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Age Cymru runs an advocacy project to help people participate and engage
