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reaching most of England. Each year we provide Information and Advice to around 5 million people through web based and written materials and individual enquiries by telephone, letters, emails and face to face
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http://www.demos.co.uk/files/Ways_and_Means_-_web.pdf?1371658165 55 Ways and means. Paget, A and Wood, C. 2013. For Demos.http://www.demos.co.uk/files/Ways_and_Means_-_web.pdf?1371658165 56 Palliative care for ... Ways and means. Paget, A and Wood, C. 2013. For Demos.http://www.demos.co.uk/files/Ways_and_Means_-_web.pdf?1371658165 62 Understanding patterns of health and social care at the end of life, M Bardsley,
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Briefing. http://www.assembly.wales/Research%20Documents/Public%20Health%20(Wales)%20Act%202017/ 17-025-Web-English.pdf 6 Royal College of Psychiatrists (2012) Alcohol and older people. 7 Alcohol Concern Cymru
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can also pose significant security risks. Wouldn’t it be great if older people felt safe to use the web and enjoy its benefits without worrying they are being robbed by criminals or targeted by unseen
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service the quality of your advice was superb. Last year our partnership: Made 33,269 check in and chat calls Throughout our rollercoaster of a dementia journey, which has felt overwhelming at times, the
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to tell us your story, and we’ll be in contact. Or you can contact Michael Phillips for an informal chat on 07794 366 224, 029 2043 1555 or email michael.phillips@agecymru.org.uk Please return the completed
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(page 51) can help at any time of day. Next steps. Book an appointment with your doctor to have a chat about how you’re feeling. In Wales, you can also contact the C.A.L.L. Helpline. In Northern Ireland ... for people who are experiencing, or have experienced, domestic abuse. Their website also has live chat, a BSL interpreter service and lots of useful information. Tel: 0808 2000 247. www.nationaldahelpline
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enabling you to get the right care, in the right place, first time. For more information or an informal chat contact Fiona Douglass on 07944 995637, email Fiona.douglass@agecymru.org.uk, or visit www.agecymru
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alternatively, you could use a mobile phone or tablet to stay in touch with friends and family. You could also chat with other residents and make new friends. • Ask for help finding your way around. It might take a ... room should be cleaned more often. Start by explaining the problem to someone in charge – an informal chat often helps. If it doesn’t, you can make a formal complaint using the complaints procedure. You might
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your home in the next two months, or are at risk of harm or abuse. Also provide online advice and chat through their website as well as housing information. Shelter Cymru www.sheltercymru.org.uk Telephone ... your home in the next two months, or are at risk of harm or abuse. Also provide online advice and chat through their website as well as housing information. Welsh Government https://gov.wales Telephone
