Our values support the way we do our work with and for older people in Wales
• Coronavirus (COVID-19) Since the original publication of this guide, COVID-19 has become a major health emergency, including for this winter. The situation with COVID-19 may be subject to frequent changes for the foreseeable future, so please visit the Welsh Government’s website for all the latest information in Wales, such as current national and/or local restrictions that may be in place:
1 Consultation Response Welsh Transport Appraisal Guidance February 2017 Introduction Age Cymru is the leading charity working to improve the lives of all older people in Wales. We believe older people should be able to lead healthy and fulfilled lives, have adequate income, access to high quality services and the opportunity to shape their own future. We seek to provide a strong voice for
Ref no Advocacy Service: Referral form Self-referral o Referral by family member/friend o Referral by health/social care organisation o Referral by other service provider o Has permission been given for this referral? Yes oNo o – if the answer is no permission must be gained before the referral can progressHow was permission given? In person
1 Cwestiynau Cyffredin i Wirfoddolwyr Cartrefi Gofal 1. A oes angen i mi fod wedi cael Brechiadau Covid-19? Gofynnwn i chi roi gwybod i ni pa frechiad(au) rydych wedi'u cael a phryd. Gallwch wneud hyn ar eich ffurflen gais. 2. A fydd angen i mi gymryd prawf Covid a gwisgo cyfarpar diogelu personol? Bydd. Bydd angen i chi gymryd prawf Covid cyn i chi fynd i mewn i'r cartref gofal. Bydd
Listen carefully to what older people say, talk clearly without patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches, accessible staff, mobile and shared-use branches. Quick pick-up by human operators. Careful listening and clear talking. Avoid upselling. Give appropriate advice about scams and fraud. Focus on
Determining need for advocacy The decision making process for professionals exercising functions under the Social Services and Well-being (Wales) Act 2014.All references are to the Part 10 Code of Practice (Advocacy). 1. As part of t he initial conversation, and throughout the assessment, care and support planning, review and safeguarding processes, professionals must ascertain whether the
1 Consultation Response Inquiry into the Blue Badge Scheme in Wales: Eligibility and Implementation Equality, Local Government and Communities Committee National Assembly for Wales February 2019 Introduction Age Cymru is the leading charity working to improve the lives of all older people in Wales. We believe older people should be able to lead healthy and fulfilled lives, have adequate
Ref no Advocacy Service: Referral form Self-referral o Referral by family member/friend o Referral by health/social care organisation o Referral by other service provider o Has permission been given for this referral? Yes oNo o – if the answer is no permission must be gained before the referral can progressHow was permission given? In person
Words Creating an age friendly Wales Poetry Bingo Poetry can feel intimidating sometimes. Playing Poetry Bingo encourages people to suggest their favourite poems, as well as creating something new from them. • Write down a well-known poem • Cut out each line • Put each line in a hat or bag • Ask someone to randomly pick a line and read it out • Now make a poem or verse starting with this