training is a mandatory training session delivered to all volunteers and can be delivered virtually over Zoom. Safeguarding is staff and volunteers’ responsibility; it’s everyone’s duty to keep adults who need
a particular emphasis on older people. The report shows an increase in the number of advocates, people supported and the number of services providing advocacy support across Wales over the past two years ... years. Age Cymru is particularly pleased to note the increase in the number of specialist advocacy providers, services and advocates specifically supporting older people. Advocacy Counts 8
hear people’s stories of shopping. They told us about the good and the bad when going into shops, phoning their energy company, purchasing goods online and making complaints. They gave ideas on how businesses ... Understanding ‘older’ consumers 4 Top tips for age-friendly businesses 5 2. Shops 8 3. Telephone interactions 16 4. Online interactions 21 5. Resolving complaints or problems 24 6
services: A community based, face to face support service called Assist and Connect and a remote telephone listening service called Listen and Connect . Both services provide friendship, conversation and ... looking for anyone who can give two to three hours a week to take calls from older people who are phoning for a chat. Listen and Connect Volunteer Role Description What support is provided? All CAP volunteers
work, you could consider volunteering. physical activity programmes - Age Cymru run a number of these programmes that can help improve your health and wellbeing. For more information call
Moving in with family can seem like the ideal solution if you need support, want to spend more time with your grandchildren, or need to downsize.
Information about benefits entitlements that are calculated on your income and savings.
Age Cymru provides information and advice on a whole host of topics that you may need help with in later life. From money and health to care and housing advice, we provide support when you need it
Is attendance allowance means tested? People often miss out on Attendance Allowance because they mistakenly believe they don’t qualify.
Information about how Income Tax is calculated.