If you have a complaint about the social care you have received or want to make an appeal about a decision regarding your care, you have rights which are explained here.
Feeling well is not just about being physically fit and healthy – it’s equally important to your overall health that you feel good mentally.
participate and engage) Project Marketing Brief November 2021 1. Who are we? Age Cymru is the national Charity for older people in Wales, we work with our five local Age Cymru partners to improve the ... age friendly Wales and together we work to make life better for older people in Wales through our influencing and campaigning, through free, high quality information and advice and through a range of services
or good support Volunteers Quality Performance Mark (QPM) achieved 114 sessions delivered People supported 2,072 contacts made through case work 463 referrals received 114 people supported to find more ... more appropriate services 565 issues dealt with 100% of people were responded to within 7 days 98% felt they had their voices heard 89% of people said they had their issue(s) resolved positively 11% were
property-based tax you pay to your local council. If you’re on a low income, you might be entitled to help paying it. This help is known as Council Tax Reduction or Council Tax Support. All local councils ... can vary between councils, so you should contact your local council to find out about eligibility requirements and the amount of support you could receive. In Wales, the Council Tax Reduction scheme is broadly
have an older friend or relative close to you, our guide Winter wrapped up may help them prepare for the winter season. Find out the simple things you can do to support them.
NHS continuing healthcare is a free package of care for people who have significant ongoing healthcare needs. It is arranged and funded by the NHS.
Advocacy and the Information, Advice & Assistance Service Information, Advice and Assistance (IAA) and Independent Professional Advocacy (IPA) both have key roles in the new approach to care and support ... working in IAA services may need to refer some people to an IPA service. What process should be followed to decide when a referral should be made? The Social Services and Well-being (Wales) Act (“the Act”)
Information on legal issues including wills and what to do when someone dies.
Information and advice for people considering moving to live abroad in retirement.