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  1. BT’s Digital Switchover – Q & A

    people in recent months.  We took the questions to BT and attached their responses underneath each question.   Will call blockers, used to prevent scammers from contacting older people, still ...     Some people reported being switched to the digital system without prior notice.   BT uses an automated system that requires their customers to provide permission before they are switched. 

  2. Community Calculator

    areas that need action, according to an Age Cymru survey of more than 1,000 older people in Wales between August 2018 and March 2019. Lack of public toilets Asked to score local facilities with marks out ... are unlikely to get their views and concerns heard by key decision makers. Hazardous pavements Safe pavements are crucial to enabling older people to visit their local towns and villages to buy food, access

  3. Gwanwyn

    ‘change’. Changes we’ve made, changes we’ve seen, and how change inspires us to be creative in older age. Gwanwyn is a month-long national festival held across Wales in May each year ... organisations of all sizes to promote a wide range of arts activities, from stand-up to stitching, from Bollywood to book clubs. Gwanwyn Festival offers opportunities for older people to become involved in arts

  4. Discriminatory abuse

    exists when values, beliefs or culture result in a misuse of power that denies mainstream opportunities to some groups or individuals. It is the exploitation of a person’s characteristics, which excludes ... includes hate crime incidents. Examples of behaviour: treating a person in a way that is inappropriate to their age and / or cultural background, unequal treatment, verbal abuse, inappropriate use of language

  5. Wales Against Scams Partnership

    that are committed to fighting against fraud in Wales. WASP was founded by Age Cymru and the Older People’s Commissioner for Wales with the aim of making Wales more hostile to those who would commit ... HSBC banks, and more. The group’s aim is to make Wales a safer place for vulnerable people by sharing up-to-date information and building resilience to scams across Wales. The impact of scams Being

  6. CRS_Feb17_NICE_quality_standard_on_Multimorbidity.pdf

    of which is physical. This Quality Standard is due to be published in June 2017 and as part of the development process, stakeholders have been invited to comment on the draft (available online here). Age ... Age UK welcomes this Quality Standard as a positive contribution to supporting older people’s health and wellbeing, many of whom live with multiple longterm conditions. Key points and recommendations

  7. Health services

    finding your way around the system can feel complicated. Read our information and advice to get the help you need. For more information call Age Cymru Advice on 0300 303 44 98

  8. Information guides and factsheets

    Our information guides are short and easy to digest and provide an overview of the relevant topic. Our factsheets provide much more in-depth information.  On this page you can view our complete list ... advice, or you would like to request paper copies of any of our information guides and factsheets, you can call our advice line on 0300 303 44 98 (charged at local rate) to talk to someone or email us at

  9. Get involved

    There are many ways you can get involved and support Age Cymru. Please help us to be there for older people in Wales. We are registered with the Fundraising Regulator Read their fundraising promise

  10. More money in your pocket

    you claiming everything you're entitled to? We can help ensure you're not missing out. We have information below on some of the various benefits you may be able to claim. Our online benefits calculator can ... entitlements. Have a conversation with us and we’ll support you to check you’re claiming everything you’re entitled to.

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