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appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches, accessible staff, mobile and shared-use branches. Quick pick-up by human operators. Careful listening ... scams and fraud. Focus on providing the solution sought by the customer. Branches, cards, machines, apps and processes designed to be age-friendly, taking account of age-related perceptual and motor issues
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Armed Forces pensions could be going unclaimed by thousands of veterans in Wales each year – support which rightfully belongs to those who have served their country, and which could help transform their
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Manteision bod yn Eiriolwr Gwirfoddol Annibynnol HOPE C y m u n e d P r o f a d S g il i a u Y m d e i m l a d d a E i c h g w i rf o d d o li c h i , H y f f o r d d i a n t C e f n o g a e t h e i c h f f o r d d c h i Eich gwirfoddoli chi, eich ffordd chi Mae HOPE (Helpu eraill i gymryd rhan ac ymgysylltu) yn brosiect partneriaeth rhwng Age Cymru,
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survivors of domestic abuse The Change That Lasts Ask Me project was developed in partnership between Women’s Aid Federation of England and Welsh Women’sAid. Funded by: In partnership with: The ask me scheme… ... scheme… …aims tobreak the silence about domestic abuse within a community, and remove the barriers that make it hard for survivors to tell others about their experiences. Where did the idea for Change That
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guarantee and registered in Wales and England 6837284. Registered office address Ground Floor, Mariners House, Trident Court, East Moors Road, Cardiff CF24 5TD. ©2020 Age Cymru. Creating an age friendly Wales ... shielding and don’t have this support may need other people they know to help them. What would be the alternative without a ‘Friend’? • People could become lonely and increasingly fearful, which could
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Independent Professional Advocacy and the Information, Advice & Assistance Service Page 2 Page 3 Page 4 Analysing levels of need for Advocacy within local populations ... populations Page 5 Page 6 Care To Co-operate Page 7 Page 8 Page 9 APSO training for authorised officers Page 10 Useful training and events Page 11
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can have a devastating impact on older people’s health In the media Dementia sufferer, 84, conned into filling his Plymouth home with hundreds of useless products Age Cymru, Tŷ John
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Sir Hopsalot knitted rabbit hat If you like hats with a bit of extra bounce, this is the one for you. how you knit it: Cast on 31 sts. Start with a knit row knit 14 rows in st. next row: k2tog to last ... last st, k1 (16sts). next row: purl. next row: k2tog to end (8sts). Cut the yarn pulling it through the remaining stitches and fasten off. ears: (make 2) Cast on 7 sts and work 6 rows in garter stitch. abbreviations:
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affecting older people. In this edition, we shine a spotlight on the mental health and wellbeing of older people. Dr Lis Boulton from Age UK explores the barriers that older people may experience in accessing mental ... Young at Age Cymru describes the impact of the Covid-19 pandemic on older people’s mental health and wellbeing. Laura Tipper of Veterans NHS Wales provides an overview of the specialised priority service
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Detail of what constitutes Physical abuse
