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actually to do so in practice. Following point c, findings should be treated with caution and not used to overstate the case for competition. 3. While we welcome Ofwat’s point that vulnerable customers ... on price over the longer-term. 4. Barriers to switching faced by many older people include: not using the internet and so lacking access to comparison and switching tools; finding it difficult to make
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Council Tax Support) – or an increase in these benefits if you already get them. You don’t have to use your AA to pay for a carer. Many people spend the extra money on other types of help in the home, or ... your application is successful, your first payment will be from the date of your phone call. If you use the online form, your first payment will be based on when your form was received by the Attendance
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08000 223 444 for information on routine nail cutting services in your area. Aids and equipment Do you use walking sticks, walking frames, wheelchairs? Are they starting to wear? Speak to your GP who may refer
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commissioned by Age UK and the British Geriatrics Society (BGS) highlighted similar issues when it comes to using the medical term ‘frailty’, which can provoke strongly negative reactions from older people because ... starting to struggle with things, or being worried about their health. As such, we would recommend using terminology that chimes more with older people’s perspectives, for example rather than asking about
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House Trident Court, East Moors Road Cardiff CF24 5TD Tel: 029 2043 1555 www.agecymru.org.uk Follow us on: Age Cymru is a registered charity 1128436. Company limited by guarantee and registered in Wales ... one for health and care and one for financial decisions. • The LPA for health and care can only be used if you lose mental capacity. This can include; making decisions on where you should live, your medical
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personal data such as their full name, address, date of birth, bank details or pin numbers – scammers can use this information to steal their identity. • Not be pressured into donating money and never make donations
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are similar to the advice for flu contained in our guide, such as washing your hands regularly or using hand sanitizer. However, there are also additional measures in regard to COVID-19, many of which are
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are similar to the advice for flu contained in our guide, such as washing your hands regularly or using hand sanitizer. However, there are also additional measures in regard to COVID-19, many of which are
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toilet seats and mobility aids? n Is there a policy on when incontinence pads and catheters are used? n Does the home link with a specific GP practice for residents? n Do health staff such as opticians ... in place to make sure residents are safe? Is there a resident’s call-bell system? n Does the home use signs or pictures to show where things are? n Can residents choose their routine, such as when they
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completing the survey rated the service highly, with all but one older person finding the support offered useful. Almost a quarter would not have sought help elsewhere, and not all the remainder may have found
