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the idea of contacting their council for help instead of applying for AA. Many were happy with the system as it is, while others had negative views or felt funding pressures would mean there would be less ... stroke. (Male 70-79) A visiting chiropodist. (Female 80-89) Enabling informal care Moving to a local system of support would have implications for carers’ benefits as eligibility for these benefits depends
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attention on our core products and services. This review led to the sale of Aid-Call, our personal alarms service, in the autumn of 2016 (see the post balance sheet event on page 67), and the closure of ... assess the energy efficiency of older people’s homes and how they are using their energy and heating systems. As part of the check, the handyperson might install items such as draught excluders and radiator
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scale as it was that was already widely recognised, academically validated and had a simple scoring system; and whilst they didn’t particularly like the negative language of the questions, they felt that ... time = 2 Often = 3 3 9 Add up the score to find loneliness score: 12 A shared online data collection system was developed to enable individual Age UKs to compile consistent data. The Loneliness App was designed
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hospital one week earlier than they currently do, significant savings might be achievable across the system as a whole. Much of the money currently spent on treating people with dementia in hospitals could
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help. This relies on a telephone line, meaning she ‘would have been completely unable to raise the alarm had she had a fall or suffered some other hazard event.’ Some older people receive additional support ... 17 Your Voice questionnaire, Sept 2015, 229 respondents 18 https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/442489/EMI_Remedies_Notice__Final.pdf 19 https://assets.digital.cabinet-office
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However, this patchwork of partial measures does not amount to a single, easily understandable appeals system, and we welcome the Committee's recommendation that one should be established in law.
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of any age or ability can become a victim of scams. Scams will not disappear without large-scale, systemic change. Until then, we must work to build resilience to fraud across our society. This will not
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advice to over 5.2 million people and helped older people navigate a complex and confusing benefits system, identifying £145 million in benefits they were entitled to. We have had some notable campaigning ... achieved a positive customer satisfaction rate of 99 per cent. 5 A complex and confusing benefits system results in millions of pounds going unclaimed. This year we helped older people claim £145 million
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imaging enables normal cheque use to continue while processing is digitised. Ensure information systems are designed well so that tasks such as registering Powers of Attorney and reorganising accounts ... Personalised call centres Age-friendly design ATMs in safe places Cheques, cash and paper statements Good systems Be flexible with ID requirements for customers without passports or driving licences. Design new
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......................... 28 2.6 Impact of funding cuts on the sustainability of the social care system ....................... 34 3. The state of healthcare .......................................... ... ..................................................................... 48 3.6 Pinch points in the system ........................................................................................ 52 4. Fit
