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answered No, the survey is not for you at this time, thank you. If you would like further information or support please see the contacts at the end of the survey. 2. Have you used any of the support or services ... services listed below, to help you in your role looking after the person in the last 12 months? They may be provided by different organisations, such as a voluntary organisation, a private agency or social
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target older audiences in the most appropriate way and through the most relevant channels. The Welsh Government must ensure that people across Wales have equitable access to the ‘Add to your Life’ checks ... groups must be monitored and action should be taken to increase the reach of those that under-use the services, including those above the age for routine invitation. We believe there should be a review
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patronising at a speed appropriate to the customer. Be aware of vulnerability including short and long-term issues. Easy-access branches, accessible staff, mobile and shared-use branches. Quick pick-up by human ... talking. Avoid upselling. Give appropriate advice about scams and fraud. Focus on providing the solution sought by the customer. Branches, cards, machines, apps and processes designed to be age-friendly, taking
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common with most other forms of discrimination, ageism is based on inaccurate stereotypes, and often in the case of older people, assumptions about a person’s ability and competence due to their age. An effect ... is failing to benefit fully from the valuable resources that older people offer – as potential employees, volunteers, elected representatives and in many other roles. The Equality Act 2010 provides a set
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may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Katherine ... 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H 9NA. 2 About this call for evidence The Home Affairs Committee has announced an inquiry
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Briefing note – Government Services on line The Government wants more people to access public services online. The aim is to make services more efficient and cost-effective but also to provide information ... ‘digital by default’. The Government Digital Strategy (GDS)1 states ‘By digital by default, we mean digital services that are so straightforward and convenient that all those who can use them will choose to
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resilient than others. At the moment life can often be restricted and miserable for those at the less favoured end of the spectrum and they are the older people we should worry about the most. At this General ... bring forward policies to help our older population, those in the greatest need above all, with the aim of enabling more people to enjoy the dignified, secure and fulfilling later life we all want for ourselves
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may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Phil ... number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H 9NA. 2 1. Introduction Age UK is the country's largest charity dedicated to helping everyone make the most of later
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Problem Debt Among Older People Age UK’s summary of research by the International Longevity Centre – UK Age UK is a charity that aims to improve later life for everyone through our information and advice ... advice, services, research, campaigns, products and training. In the UK we work closely with our partners Age Cymru, Age NI, Age Scotland and the many local Age UKs and older people’s groups. We provide services
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Consultation Response FCA consultation: Implementing information prompts in the annuity market February 2017 Ref: 1017 All rights reserved. Third parties may only ... only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. isabel
