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  1. CRS_Aug17_cqc_next_phase_of_regulation_consultation_2.pdf

    reasons for your response. We believe that this approach would help to create a more proactive, planned quality assurance process, hand in hand with continuous improvement. We also think it could enable ... improving. We have concerns, however, as to whether CQC will have enough resources to deliver this plan in a context of tightened finances, not only for the regulator, but also for the health and social

  2. English 3 DRAFT Self Assessment Tool - Providers - 4 11 16 - final.docx

    is structured in four sections reflecting the different stages of the commissioning cycle: analyse, plan, do, review.It should be noted that is not an audit instrument through whicha ‘performance management’ ... process of co-producing our analysis with the local authority (or other statutory sector staff) who plan and commission these services. 1c ...we know what resources we have available for providing advocacy

  3. The future of social care in Wales - February 2019.pdf

    Government should also ensure that public information is produced to encourage older people to proactively engage in self-care. Theme 5: Staff recruitment, training and retention Domiciliary care Commissioning ... retention and staff morale. The third sector and public must be included in the development of local planning and commissioning strategies to improve appropriate preventative service provision across Wales

  4. CRS_April16_Submission_FCA_paper_on_ageing_population_and_financial_services.pdf

    if access to advice is increased but consumer protection and trust in advisers decreases.  All stakeholders must remember that age is not just a single point in time. The market needs to ensure that products ... approach to this issue. We believe that the holistic assessment, willingness to collaborate with stakeholders including other regulators and to facilitate debate has the potential to create a step change

  5. RB_Dec14_Dashboards_and_jam_jars_pension_pots_and_retirement_income.pdf

    becoming more empowered. The system will still rely on consumers at retirement becoming informed, engaged and taking active decisions. Just as there has not been strong competitive pressure placed on companies ... the lower secure lifetime income from an annuity or take the risk that entering an income drawdown plan could see them having to reduce their income or run out of money. For some they may want to choose

  6. Unpaid carers.pdf

    org/help-andadvice/get-support/carersuk-forum Emergency plan Carers Wales advise all carers to create an emergency plan – for them and all those they look after. Having a plan in place can help ease their worries if they ... complete this plan so you’re aware of the support needed. For further information on creating an emergency plan see: https://www.carersuk. org/help-and-advice/coronavirus-covid-19/ making-a-plan Support with

  7. RB_June14_financial_resilience_in_later_life.pdf

    UK Wyre Forest in Worcestershire; the Warrington Older People’s Forum in Cheshire and Age UK’s engagement and research teams for organising the sessions • BritainThinks, the Pensions Policy Institute ... and wellbeing and our ability to withstand shocks and difficulties which can otherwise derail our plans overnight. Our rapidly ageing population places financial resilience among today’s most pressing issues

  8. Values and behaviours

    to success. The identified behaviours show how we work with each other, customers, partners and stakeholders. Caring We put people at the heart of what we do. We are determined and passionate about making

  9. About our Golden Thread Advocacy Programme

    characteristics a stronger voice. What did people get from the programme? At the end of the programme all stakeholders: had a greater understanding and knowledge of the value of advocacy were equipped with the communication

  10. RB_July15_Dementia Friendly Programme - Final Evaluation Report.pdf

    framework for becoming more dementia-friendly through the development of locally specific action plans. The plans focussed on: training staff and volunteers; making changes to buildings, signage and printed ... crucial part in encouraging Age UK National to take steps towards becoming more dementia-friendly.  Plans for ensuring the longer term impact of the Dementia Friendly Programme are outlined in the exit strategy

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