Help at Home Service

Enquire for further details.

Please note, this service is not available outside Age Cymru Gwent's catchment area.

Email: helpathome@agecymrugwent.org
Telephone: 01495 360159

Working together to help you when it matters most.

We appreciate that time is our most precious commodity and families value time together more than ever. Whether you are still working and find completing chores time consuming or you find it challenging to undertake certain tasks at home, we can step in to help.

Our Help-at-Home Service provides a range of competitively priced home support services to those aged 50+ living within Blaenau Gwent, Caerphilly and Newport.

Operating times

The Help-at-Home Service operates Monday to Friday, is charged at a competitive rate and is in addition to any help that social services or other agencies may already be providing. If you feel that funding may be an issue, our free and impartial Information & Advice service can help you to find out whether you are entitled to benefits which could increase your income such as Attendance Allowance. You can contact the Age Cymru Advice Line on 0300 303 4498, Monday to Friday, 9am till 4pm to speak to an Advisor.

A person may be referred to the service by hospital staff, social services, family members, a friend or carer or you may of course choose to contact us personally.

Referrals

To make a referral or if you would like an informal chat about any of our services please contact our team, Monday-Friday between 9am and 3.30pm on:

Home Support

- Domestic chores
- Laundry and ironing
- Bed making and changing bedding
- Grocery and general shopping
- and more

Handyman Service

- Put up shelves and pictures
- Assemble furniture
- Move furniture around the home
- Install home security locks, chains and spy holes
- Fit curtain rails, doors and grab rails
- Undertake decorating
- and more

Click this link for more information on our Handyman Service: https://www.ageuk.org.uk/cymru/gwent/our-services/handyman-service-933f79cd-0917-ed11-b5cf-0003ff552688/

Toe Nail Cutting Service

We provide a basic toenail cutting service in partnership with Aneurin Bevan Health Board Podiatry Service which is safe and accessible to help keep feet in good condition.

Click this link for more information on our Toe Nail Cutting Service: https://www.ageuk.org.uk/cymru/gwent/our-services/toe-nail-cutting-service-f4cf76b1-2917-ed11-b5cf-0003ff552688/

Wellbeing Service

Click this link for more information on our Wellbeing Service: https://www.ageuk.org.uk/cymru/gwent/our-services/wellbeing-service-1e140682-2e17-ed11-b5cf-0003ff552688/

Home Energy Check

Stay ahead of the chill this winter
Are you and your home ready for the cold weather?
If you are struggling to keep warm this winter, get in touch with us for a home energy check. We can help by making sure your home is energy efficient.
What happens during a home energy check?
One of our experienced handypersons will visit your home to:
• Discuss and assess your heating patterns, health needs and home environment
• Install simple energy efficiency equipment, such as draught excluders around doors and windows, radiator panels and foils
• Give some key tips and advice and distribute relevant information guides on how to keep warm and save energy
• Provide information on other support services, depending on your needs.
Who is eligible?
This service is free and operates between October 2024 to the 10th of March 2025. The service is available to older people who are finding it difficult to keep their homes warm and are therefore at risk of cold-related illnesses. This could include people who are struggling to pay their bills, who are in fuel debt, who have no heating, or don’t know how to work their heating controls.

Call 01495 360159 to make an appointment