About us
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Our Priorities
Our focus is on the older people who need us most. We put older people at the heart of everything we do. We are experts in issues affecting older people. We provide quality services which meet the needs of older people as they define them. We listen to the views of older people and ensure that they are communicated. We observe and promote dignity, both internally and promote these values to the wider community.
Out Vision
Age Cymru Gwent’s vision is a world where everyone can love later life. We know it won’t be easy getting there, but we believe it’s how things should be for people in later life and, with your help, we work every day to make it happen. Acting together with like-minded charities and other organisations enables us to achieve far more for older people. We do so largely through the Age UK network, and Age Cymru Partnership.
Our Values
We are CARING and put people at the heart of what we do.
We are determined and passionate about making life better by; always putting older people first, listening to and valuing what people have to say and being open and honest in our communication.
We RESPECT our colleagues and clients, endeavouring to gain and inspire trust, being accountable for our own decisions giving time, guidance and advice.
We are INCLUSIVE and believe in advancing EQUALITY, embracing DIVERSITY, promoting human rights and treating everyone with dignity and respect.
We maintain a culture where everyone feels valued and included, treating people as an INDIVIDUAL, recognise that differences exist and responding to varying needs.
We are the largest voluntary sector organisation providing support to people over 50 in Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen.
Our principle objective is to promote the independence of older people, thereby improving the quality of their lives.
We believe that older people should be respected and valued as individuals in terms of their dignity, status, personal autonomy, diversity of needs, aspirations and expectations.
Their potential to contribute to the community must be recognised by their having the maximum freedom of choice and control over their own lives.
During the year ending 31st March 2021, we had contact with over 50,000 older people in Gwent. As part of the delivery of support services, we carry out welfare benefit checks and support service users in completing claims paperwork.
During the year, over £5 million in annualised benefits was successfully claimed.
Read our most recent annual report year ended 31 March 2022.
Equality and Diversity
We value diversity and welcome service users, volunteers and staff from all ethnic and cultural backgrounds.
We believe:
• that older people are all individuals of equal worth irrespective of their gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age
• that all older people should be treated with dignity and respect
Age Cymru Gwent strives to combat discrimination in all forms.
Age Cymru Gwent – our history and our new name
Age Concern Gwent was first registered as a charity in 1974. Affiliated to Age Concern Cymru, it remained an independent organisation, officially becoming Age Cymru Gwent in November 2011. The adoption of the new name and brand does not change the fact that we remain an independent charity in our own right – our vision, aims and principles remain the same.
In April 2009, the national charities of Age Concern Cymru and Help the Aged in Wales merged to become a single organisation – launching their new brand and logo in April 2010 with a series of television and newspaper advertising campaigns.