Community Transport Services

This is a chargeable service, prices are accurate at the time of publication, April 2025. £4.50 booking fee, plus 0.45p per mile. Please call our transport helpline to receive an estimated cost. There is minimum charge of £8.10 for this service.

Please note, this service is not available outside Age UK Cornwall & The Isles of Scilly - Head Office's catchment area.

Telephone: 01872 223388
Website: https://www.ageuk.org.uk/cornwall/our-services/transport-services/

We arrange door-to-door transport for people who have difficulty accessing other forms of public transport. Each year we support over 50,000 journeys across Cornwall and the Isles of Scilly, empowering people to have greater choice and control.

Find out more here.

Who are we?

We arrange door-to-door transport for people who have difficulty accessing other forms of public transport. We specialise in a wide range of social trips, such as; transport to local hubs, clubs, and activities. We also support non-emergency healthcare appointments, prescription drops, meeting friends for lunch, and shopping excursions.

A Vital Service

We perform an invaluable role in the community, providing individuals, organisations & groups with the opportunity to find out what transport is available, identify the cost and to book & co-ordinate transport with ease.

Life can be made so much easier with this service, and nothing is too much trouble for our amazing volunteer drivers & staff. "Last year, we provided over 70,000 journeys in Cornwall & South Devon"

Quality & Safety

Transport is an essential requirement for most people. For those who are vulnerable and often living in a rural community, it becomes a major factor in their ability to live independently and access the service. We can advise on what transport is available; sharing journeys & the cost; identify whole journey costs, book and coordinate the service.

Without this service, people across Cornwall and Devon quite simply would not be able to reach many of their health appointments.

All our volunteer drivers go through Driver Training that includes driving a vehicle with passengers, legal requirements, health and safety awareness, safeguarding, basic first aid, and their cars are checked regularly and that they uphold all health and safety standards, reference checks, and DBS (police checks).