Transport Services (TAP)

This is a chargeable service, prices are accurate at the time of publication, April 2023. £3.00 per booking fee and 45p per mile. Please call our transport helpline to receive an estimated cost. There is minimum charge of £7.50 for this service.

Please note, if you reside outside this Age UK’s catchment area, the price for this service is £3.00.

Age UK Cornwall & The Isles of Scilly
Boscawen House
Chapel Hill
TRURO
Cornwall
TR1 3BN
United Kingdom

Telephone: 01872 223388
Website: https://www.ageuk.org.uk/cornwall/our-services/transport-services/

TAP (Transport Access People) arrange door-to-door transport for people who have difficulty accessing other forms of public transport. We specialise in non-emergency healthcare appointments, trips to the library, memory cafe’s, meeting friends for lunch and shopping excursions.

Find out more here.

Quality & Safety

Transport is an essential requirement for most people. For those who are vulnerable and often living in a rural community, it becomes a major factor in their ability to live independently and access the service.

We can advise on what transport is available; sharing journeys & the cost; identify whole journey costs, book and coordinate the service.

Without this service, people across Cornwall and Devon quite simply would not be able to reach many of their health appointments.

All our volunteer drivers go through Driver Training that includes driving a vehicle with passengers, legal requirements, health and safety awareness, safeguarding, basic first aid, and their cars are checked regularly and that they uphold all health and safety standards, reference checks, and DBS (police checks).

Who is it for?

TAP provides a service to get to non-emergency healthcare appointments for people who have difficulty accessing other forms of public transport. Appointments such as hospital, optician, dental, foot care or audiology.

We also offer transport for library trips, visiting friends, shopping and out of county health care appointments.

A Vital Service

TAP perform an invaluable role in the community, providing individuals, organisations & groups with the opportunity to find out what transport is available, identify the cost and to book & co-ordinate the service with ease.

Life can be made so much easier with this service, and nothing is too much trouble for our amazing volunteer drivers & staff. "Last year we provided over 120,000 journeys in Cornwall & South Devon"