Community Outreach Link Worker

Are you looking for a challenging opportunity? Would you like to work for a progressive organisation who strives to improve the wellbeing of people in later life? Do you have an interest in empowering people within our community to live as independently as possible?

We are seeking people with experience of developing personalised support to apply for the role of Community Outreach Link Worker. As part of the Kernow Community Gateway Team, you will respond to referrals to offer adults a Personalised Support Plan with a focus on “What Matters” to the individual. This conversation will draw upon an individual’s strengths to actively explore the self-management of their Health and Wellbeing, allowing individuals to navigate their way into support provided by both the Statutory and Charitable sectors, such that they feel empowered to make their own decisions regaining control of their life.

You will determine the most appropriate method of support; this could be either a telephone conversation or where barriers exist conducting a home visit. Access to a car is essential.

This role would suit someone with excellent communication skills with the ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way. You will be able to inspire trust and confidence and have the skills to devise appropriate strategies, motivating others to engage in advice and support services, and reach their potential. You will be confident in your computer skills, able to adapt to bespoke case management systems, with the ability to prioritise and work under pressure, to tight deadlines, with accuracy and significant attention to detail.

If you are interested and want to know more, contact our HR Team on 01872 266881. As an organisation, we encourage flexible working patterns and are open to negotiation and making reasonable adjustments. Talk to us about the flexibility and adjustments you need, and we will explore what’s possible for the role.

Work Base: Your base will be the Falmouth Hub with a requirement to attend meetings in the office at Boscawen House Truro or other placed based venues throughout West Cornwall. This forms the basis of the role and will be agreed by discussion. The role has reach across the West Cornwall area with a balance between working virtually and reasonable travel for in person meetings. There is some flexibility for the post-holder to work from home. You must have access to a car.

Salary: £21,831 per annum (£26,925 pro-rata)

Hours of Work: 30 hours per week, Monday to Friday

Duration: Fixed Term Contract for 12 months

Since 2022, Age UK Cornwall & The Isles of Scilly, Partners (including Chaos Group, Volunteer Cornwall, Cornwall Neighbourhoods for Change and others) and Integrated Care Board have been working together to improve access to services, with the aim of reducing demand on acute services. Our partnership supports the community, coordinating holistic solutions to local challenges. This partnership and collaboration ensures that the project has a greater engagement and reach within local communities, helping the right people at the right time and developing innovative results.

Rewards and Benefits:

30 days holiday pro-rata for your first year which includes the bank holidays plus
1 day for your birthday (or nearest workday) and
2 days to take between 1st December and 31st January
Your holiday entitlement increases 1 day a year up to a maximum of +8 days pro-rata
Healthy Workplace Scheme (search Healthy Cornwall for more information)
Cycle and Tech Scheme
Health Benefits Scheme
Blue Light Card Rewards
Age UK discounts app
A rewarding and purposeful experience - adding real value to people’s lives

Interested?

Job Description - Community Outreach Worker

Application deadline: Monday 21 April 2025

Application Form: https://forms.office.com/r/2zM8NdMn2g

A full job description and application for can be found on our website or sent to you in response to your interest. CVs and cover letters are not required but can be submitted to support your application if you wish. If you need any support with your application or require your application in a certain format, please don't hesitate to contact us.