Help at Home Worker

Published on 19 February 2025 02:42 PM

Role: Help at Home Worker

Location: Macclesfield, Wilmslow and surrounding areas

Reports to:Help at Home Manager

Hours of Work: Hours are variable to suit and delivered from Monday to Friday 9am to 5.00pm no evening, weekend, or Bank Holiday work.

Rate of pay: £12.05 per hour subject to potential cost-of-living increase.

Job Description

Benefits: Home Helps are eligible to join the staff pension scheme as well as the health insurance scheme. Travel time between appointments is paid at the normal hourly rate; but does not include the commute to your first appointment or from your last appointment. Mileage expenses are paid for use of your own car.

Closing Date: Open

Primary Purpose:

Age UK Cheshire works with older people to support them in living their best life…

relieving loneliness, so that older people feel connected,
combatting poverty, so that older people have enough to live on, and
increasing independence, so that older people can live the lives they want to lead

The role includes a variety of domestic duties within an older person's house, which is primarily focused on cleaning, but can include other tasks such as:

Changing bed linen.
Laundry/Ironing.
Checking food expiry dates.
Preparing a light lunch.
Escorted food shopping.
Telephone/Internet food shopping.
Assisting with bills/appointment-making.
Taking to pre-arranged appointments.
Prescription collection.
Companionship activities.

The role does not include personal care duties.

Main Duties:

To undertake the allocated domestic tasks to agreed standards as requested by the Help at Home Manager within a specified time.
To establish a good relationship with clients and their carers’ and, where appropriate, professional carers’, such as health or social workers.
To report to the Help at Home Manager if there are any concerns for the well-being of the client.
To complete annual client Health and Safety update forms.
To record details of clients' calls on a work mobile device.
To record any expenses on a work mobile device by the end of each week.
To report any changes to your rotas and / or client call times to the Help at Home Manager
To report verbally to the Help at Home Manager on a regular basis.
To maintain confidentiality of all clients adhering to the Organisation Policy.
To always wear your uniform when working and always carry your ID badge with you.
To maintain agreed standard of work. Be mindful of Health and Safety for oneself and the customer. To work within Health and Safety at Work Act 1974.
To attend training sessions when required by the Organisation
To ensure that your vehicle is in good working order, has all the necessary legal requirements and to provide all relevant documentation to the Help at Home Manager on request
To provide the Help at Home Manager with details of their driving licence and give consent to Age UK Cheshire to perform a driving licence check.
To either hold a valid food hygiene certificate or be willing to complete a food hygiene course and refresh when necessary.
To adhere to the Organisation’s sickness procedure.
To adhere to the Organisation’s annual leave request procedure

If you are passionate about driving success through effective management and teamwork, we encourage you to apply for this exciting opportunity as Help at Home Worker where you will enjoy the flexible working benefits of working for Age UK Cheshire.

To apply for this position, please contact HR hr@ageukcheshire.org.uk for an application pack.

Closing Date for Applications: Open