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Digital Inclusion Impact Report

Published on 02 August 2024 01:31 PM

We're delighted to share with you our new Innovation and Impact Report on Digital Inclusion for Older Adults.

This report showcases our digital inclusion service for older people, its impact on the local community, and highlights how teaching digital skills to older adults can transform lives in Camden.
 
It also explains how we have been helping older Camden residents get online through tailored training, one-on-one support, and easy-to-use devices. With digital skills becoming essential for daily life, these efforts are making a big difference.
 

Read the full report below:

 

Key highlights include:

  • Innovative workshops and sessions designed to meet the needs and interests of older adults.
  • Peer Support Volunteer-led groups where participants help each other with technology.
  • Providing good quality technology to make learning easier
The report shows that these services have a significant positive impact on the community:
 
  • Participants feel more connected to family and friends, reducing loneliness.
  • Older adults are more confident using technology for tasks like online banking and accessing health services.
  • Improved digital skills lead to more involvement in local events and groups.
Voices of Participants
 
The report includes stories from our clients who have benefited from the program. One participant shared, “I can communicate with the world outside of my home. I can talk with friends and family. I can use Zoom to talk with friends and family. That is very important for me, as if I have problems I can get in contact with them. I miss my family, so I can connect with them on the tablet.” 
 
Our plan is to expand these services, reaching even more older adults in Camden and beyond. The need to ensure that older people are digitally included has never been greater, and we are committed to helping older people stay connected and engaged in the digital age.
 
 

Whether it’s help with your phone, laptop, digital accounts, or improving your digital skills, we’re here to help navigate the digital world.