Reception & Admin Volunteers

Could you help with providing a welcoming reception service to visitors and callers to our Windsor Street (Bromsgrove) office?

Age UK BRWF’s Reception & Admin Volunteers support the smooth running of our Windsor Street office, providing a welcoming reception service to visitors and callers.

What do Reception & Admin Volunteers do?
Reporting to our People Development & Operations Manager, Age UK BRWF is seeking the support of friendly and organised volunteers at its Windsor Street office to:

• Meet and greet visitors to the office
• Answer the telephone (referring to the appropriate person or taking messages)
• Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
• Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people

Personal qualities most suited to this role

Friendly and approachable (with good interpersonal and communication skills), patient and flexible, experience of answering telephones and using IT, able to use own initiative and also be part of a team, understands the need for confidentiality, willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)

How much time is involved?
Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)

What you can expect from us?
We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses

Interested? Please click here for a copy of our Volunteer Application Form (which is available as a fillable PDF) or submit an enquiry via the 'Enquire now' link below.