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Chief Operating Officer

Salary: £50,012 per annum

Responsible to: CEO

Direct reports: Senior Services Manager and Strength and Balance Service Manager

The Chief Operating Officer (COO) is a critical role in our organisation, responsible for strategic and operational leadership across:

  • Age UK Bolton Charity, where we deliver a range of health, wellbeing, and advice services that meet the needs of older people in our community.
  • Age UK Bolton Enterprises, our trading arm, focused on innovative, income-generating services.

This role serves as the Head of Health & Development, overseeing services that directly impact the lives of Bolton’s older people. You’ll exercise delegated authority and be the key deputy to the CEO, driving strategic initiatives and ensuring operational excellence.

As Chief Operating Officer, you will:

  • Lead and innovate: Lead the strategic delivery of services such as Home from Hospital, Help at Home, Home Services, and Strength & Balance, ensuring they meet the highest standards of quality and impact.
  • Drive enterprise growth: Lead the development of new products and services within Age UK Bolton Enterprises, supporting sustainable income generation and extending our reach.
  • Develop and inspire teams: A pivotal member of the Senior Leadership Team and directly line managing the Senior Services Manager and Strength & Balance Service Manager, you’ll actively lead a culture of collaboration, cohesion, and high performance.
  • Collaborate strategically: Collaborate with Bolton’s health and care systems to champion the needs of older people.
  • Diversify income: Lead efforts to secure funding through innovative approaches, partnerships, and commissioning opportunities, ensuring financial sustainability.
  • Represent the organisation: Deputise for the CEO as required, acting as a trusted leader and ambassador for Age UK Bolton, and regularly report to the Board of Trustees (Charity) and Board of Directors (Enterprises).

To view the full job description and specification, please download a Recruitment Pack.

How to apply

  • If you would like an informal conversation about the opportunity before applying, please contact Lauren McKechnie, CEO, at laurenmckechnie@ageukbolton.org.uk
  • The closing date for applications is 11.59pm on Sunday 2nd March 2025.
  • Interviews will be held in person on Monday 10th March 2025.

To apply, please submit the following to recruitment@ageukbolton.org.uk:

  • Your CV.
  • A cover letter, no more than two sides of A4, demonstrating how you meet the requirements outlined in this recruitment pack.

Shortlisted candidates will be provided with full details of the interview process, including:

  • The names and roles of the interview panel members.
  • The formal interview questions in advance.

We want candidates to feel prepared and supported throughout the process.