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Charity quality standards

Our quality marks

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We hold the following quality marks:

  • Age UK Charity Quality Standard
  • Age UK Information & Advice
  • Advice Quality Standard (AQS)

What our quality marks mean

Age UK Bolton has achieved the Age UK Charity Quality Standardharity Quality Stadndard. The CQS is externally assessed by quality assessment experts, SGS.

Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation.  It certifies that our organisation is well governed and managed; has a clear direction and strategy; and is committed to ensuring the well-being and safety of older people, our staff and volunteers.

The Age UK Information and Advice Quality Programme (IAQP) and Advice Quality Standard show that we offer a quality assured service and demonstrates our commitment to quality.

You can read more about our commitment to quality by downloading the leaflet below:

Age UK Bolton: Our commitment to quality